At a Glance
- Tasks: Be the go-to person for customers, helping them find the right automotive parts.
- Company: Join LKQ UK and Ireland, a people-first company that values its employees.
- Benefits: Enjoy competitive pay, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Other info: Flexible working options and exciting career growth opportunities await you!
- Why this job: Perfect for automotive enthusiasts who love connecting with people in a fast-paced environment.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
The predicted salary is between 22000 - 28000 £ per year.
As a Sales Advisor at LKQ UK and Ireland you’ll be the first point of contact for our customers, offering expert advice to help them find the right parts and products. You’ll play a key role in driving sales, building strong customer relationships, and delivering excellent service every day. If you’re passionate about automotive, great with people, and thrive in a fast-paced environment, this is the role for you.
What We Offer
- Competitive Salary – We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work‑life balance with plenty of time off to recharge.
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
- Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme – Save money while staying active with tax‑free bike purchases.
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Key Responsibilities
- Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
- Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
- Work collaboratively with the other areas of the branch, ensuring that the customer needs are met.
- Ensure all call backs are completed in a timely manner.
- Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs.
- Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers.
- Utilise relevant business data to understand the opportunities across all customer bands and product groups.
Skills And Experience
- Great communication skills – demonstrate the ability to develop customer relationships and drive customer connectivity.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
Why Work for LKQ
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Weekend Customer Service Advisor in Worthing employer: Euro Car Parts Ltd.
At LKQ UK and Ireland, we pride ourselves on being a people-first employer that values both our employees and customers. With competitive salaries, enhanced annual leave, and a strong focus on career growth, we offer a supportive work culture where you can thrive in a fast-paced environment. Our comprehensive benefits, including healthcare perks and exclusive discounts, ensure that you not only excel at work but also enjoy a fulfilling personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Customer Service Advisor in Worthing
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Euro Car Parts Ltd. and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Euro Car Parts Ltd. and let us see your personality shine through!
We think you need these skills to ace Weekend Customer Service Advisor in Worthing
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Euro Car Parts Ltd..
Get Familiar with Our Brand:Before applying, take some time to learn about Euro Car Parts Ltd. and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Euro Car Parts Ltd.
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Euro Car Parts Ltd..
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Euro Car Parts Ltd. will surely appreciate.
