At a Glance
- Tasks: Support warehouse operations, retail counter, and deliveries to ensure customer satisfaction.
- Company: Join a leading company that values its employees and prioritises customer service.
- Benefits: Competitive salary, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Why this job: Be part of a dynamic team with real opportunities for career growth and development.
- Qualifications: Great communication skills and a passion for delivering excellent customer service.
- Other info: Flexible working options to fit your lifestyle and promote work-life balance.
Overview
Warehouse Operative (Part-Time) β As a Warehouse Operative, you play a vital role in the daily success of the branch. Whether supporting in the warehouse, on the retail counter, or making deliveries, your work is varied and essential. Your contribution helps maintain high performance and ensures we consistently deliver on our Customer Promise.
What We Offer
- Competitive Salary β We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave (Including Bank Holidays) β Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth β Unlock personal development and career opportunities across the UK & Europe.
- Life Assurance for Peace of Mind β Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme β Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts β Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks β Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme β Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts β Enjoy exclusive savings on popular brands and products.
Key Responsibilities
- Responsible for delivering a safety first culture with the customer at heart of everything.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience.
- Working as a member of the Fleet team with a customer first attitude.
- Ensuring colleagues are focused to deliver a safety first culture at all times.
- Improving returns, credits and warranty processes, enhancing customer experience and creating frictionless processes when supporting the retail counter.
- Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
- Delivering a customer first service through the management of pick to manifest times and achieving all service level agreements.
- Supporting the branch with deliveries when required, ensuring it is set up for growth through best in class customer service and exceptional service level agreements (SLAs).
- Ensuring a best in class service is delivered at all times to cement customer excellence.
Skills And Experience
- Great communication skills demonstrating the ability to develop customer relationships.
- Ability to utilise technology to execute comprehensive fleet checks and maintain a zero accident mentality while delivering a safety first culture for all employees and members of the public.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
- Flexibility of day to day tasks to best support the branch.
Why Work for LKQ
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Seniorilty level
- Entry level
Employment type
- Part-time
Job function
- Management and Manufacturing
Industries
- Motor Vehicle Manufacturing
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Warehouse Operative employer: Euro Car Parts Ltd.
Contact Detail:
Euro Car Parts Ltd. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Warehouse Operative
β¨Tip Number 1
Get to know the company! Research LKQ and understand their values, especially their focus on customer service and safety. This will help you tailor your approach during interviews and show that you're genuinely interested.
β¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
β¨Tip Number 3
Prepare for the interview by practising common questions related to warehouse operations and customer service. Think about examples from your past experiences that demonstrate your skills and how you embody a customer-first attitude.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Warehouse Operative
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your application for the Warehouse Operative role. Highlight your relevant experience and skills that match the job description, like your ability to deliver excellent customer service and work efficiently in a team.
Showcase Your Communication Skills: Since great communication is key for this role, donβt forget to mention any experiences where youβve successfully built relationships with customers or colleagues. We want to see how you can contribute to our customer-first culture!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us quickly understand your qualifications and why youβd be a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Euro Car Parts Ltd.
β¨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Warehouse Operative. Familiarise yourself with the importance of delivering a customer-first service and how your role contributes to the overall success of the branch.
β¨Showcase Your Communication Skills
Since great communication is essential for this role, prepare examples of how you've successfully built relationships with customers or colleagues in the past. This will demonstrate your ability to thrive in a team environment and maintain high performance.
β¨Emphasise Safety First
Highlight your commitment to a safety-first culture during the interview. Be ready to discuss any previous experiences where you prioritised safety in the workplace, as this aligns perfectly with the company's values.
β¨Be Ready for Flexibility
The job requires flexibility in day-to-day tasks, so be prepared to discuss how you've adapted to changing situations in previous roles. This shows that you're ready to support the branch effectively and contribute to its growth.