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- Tasks: Engage with trade customers, build relationships, and drive sales in a dynamic branch environment.
- Company: Join LKQ Euro Car Parts, a leader in the automotive aftermarket with a focus on innovation and service.
- Benefits: Enjoy flexible working options, 22 days annual leave, staff discounts, and career progression opportunities.
- Why this job: Be part of a people-first culture that values your growth and delivers exceptional customer experiences.
- Qualifications: Strong communication skills, high energy, and a passion for delivering excellent service are essential.
- Other info: This is an entry-level, full-time role perfect for those looking to kickstart their career.
The predicted salary is between 28800 - 43200 £ per year.
As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise.
Why work for LKQ
We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities
- Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
- Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
- Working collaboratively with the other areas of the branch, ensuring that the customer needs are met.
- Ensure all call backs are completed in a timely manner.
- Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs.
- Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers.
- Utilising relevant business data to understand the opportunities across all customer bands and product groups.
Skills And Experience
- Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
What We Offer
- Cycle to work scheme.
- 22 days annual leave + Bank Holidays.
- Hapi benefits retail discount.
- Staff discount.
- Genuine career progression.
- Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support.
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Motor Vehicle Manufacturing
Sales Advisor employer: Euro Car Parts Ltd.
Contact Detail:
Euro Car Parts Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with LKQ Euro Car Parts' product offerings. Understanding the range of products will not only help you in conversations with customers but also position you as a knowledgeable advisor, which is crucial for building trust.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Role-playing scenarios with friends or family can help you become more comfortable in building relationships and handling customer queries effectively.
✨Tip Number 3
Research the automotive aftermarket industry to understand current trends and challenges. This knowledge will enable you to engage in meaningful conversations with trade customers and demonstrate your commitment to their needs.
✨Tip Number 4
Network with current employees or professionals in the field. Connecting with them on platforms like LinkedIn can provide insights into the company culture and expectations, giving you an edge during the interview process.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales and customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to build customer relationships.
Write a Strong Cover Letter: In your cover letter, express your passion for the automotive industry and your commitment to delivering excellent customer service. Mention specific examples of how you've successfully built relationships with customers in the past.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Euro Car Parts Ltd.
✨Know Your Products
Familiarise yourself with LKQ Euro Car Parts' product offerings. Being able to discuss specific parts and their benefits will show your expertise and help you build trust with potential customers.
✨Demonstrate Communication Skills
Practice articulating your thoughts clearly and confidently. Since the role involves building relationships with trade customers, showcasing your ability to communicate effectively will be crucial during the interview.
✨Show Enthusiasm for Customer Service
Express your passion for delivering excellent customer service. Share examples from your past experiences where you went above and beyond to meet customer needs, as this aligns with the company's values.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific customer situations or challenges. Think of examples that highlight your problem-solving skills and ability to work collaboratively with others.
