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For Companies At a Glance
- Tasks: Engage with customers to boost sales and enhance their experience.
- Company: Join Euro Car Parts Ltd, a leader in the motor vehicle industry.
- Benefits: Flexible working options, career growth, and a people-first culture.
- Why this job: Be part of a passionate team dedicated to excellence in customer service.
- Qualifications: Experience in sales or customer service and a passion for boating.
- Other info: Dynamic environment with opportunities for progression in a thriving industry.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Sales Advisor role at Euro Car Parts Ltd.
Job Overview
In this role, you will interact directly with customers via emails, phone calls, and in-person contact to answer questions, provide guidance, increase sales, and elevate their experience with our company. You’ll be expected to keep up to date with all the latest products and promotions to maximise sales opportunities. You’ll also be required to manage key accounts, actively maintain relationships, and obtain new clients.
Key Responsibilities
- Greet and serve customers, being polite, patient and helpful from the moment they enter the branch.
- Work on SOP system and handle customers transactions.
- Work to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Work collaboratively with Sales, Purchasing, Finance and Technical Teams to maximise customer opportunities and deliver a customer first culture.
- Assist in receiving deliveries and stock management procedures.
- Keep the branch clean, tidy, well presented and re-stocked.
- Assist the Branch Manager with obtaining and maintaining customer relationships.
Skills and Experience
- A passion for and experience in delivering fantastic customer service.
- Previous experience in a sales advisor/customer service position.
- Have an interest in boating and/or knowledge of the Marine industry.
- Good communication skills.
- Knowledge of Microsoft Windows and Office Applications.
- Able to plan, prioritise and problem solve.
- Knowledge of SOP systems.
- To be result driven and highly motivated by delivering and exceeding targets.
Benefits
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Sales Advisor employer: Euro Car Parts Ltd.
Contact Detail:
Euro Car Parts Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Euro Car Parts' latest products and promotions. This will not only impress them but also help you answer questions confidently.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle difficult customers or upsell products. Role-playing with a friend can really help you nail this.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you’re genuinely interested in the role. Plus, it’s a great way to reiterate your enthusiasm for the position.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know about your love for delivering fantastic customer service. Share specific examples of how you've gone above and beyond for customers in the past – we want to see that passion shine through!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in sales or customer service. Mention any knowledge you have about the Marine industry or boating, as this will definitely catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon – we appreciate a well-structured application that’s easy to read. Remember, we’re looking for someone who can communicate effectively with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Euro Car Parts Ltd.
✨Know Your Products
Before the interview, make sure you’re familiar with Euro Car Parts' latest products and promotions. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role and ready to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you went above and beyond to help a customer, as this aligns perfectly with the company’s focus on a customer-first culture.
✨Demonstrate Teamwork
Since the role involves collaborating with various teams, be ready to discuss how you’ve worked effectively in a team setting before. Share specific instances where your contributions helped achieve a common goal, showcasing your ability to work collaboratively.
✨Be Results-Driven
The interviewers will be looking for candidates who are motivated by targets. Prepare to talk about how you’ve met or exceeded sales goals in previous roles. Use metrics or specific achievements to illustrate your success and drive.
