At a Glance
- Tasks: Engage with customers via calls, emails, and in-branch to boost sales and enhance their experience.
- Company: Euro Car Parts Ltd. is a leading supplier for inland waterways craft equipment.
- Benefits: Enjoy flexible working, competitive salary, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Other info: This is an entry-level, full-time role based in Coventry.
- Why this job: Join a passionate team focused on excellence and enjoy genuine career growth opportunities.
- Qualifications: Experience in customer service, strong communication skills, and a drive to exceed targets are essential.
The predicted salary is between 24000 - 36000 Β£ per year.
Join to apply for the Sales Advisor role at Euro Car Parts Ltd.
Overview
Midland Chandlers is the market leader in the supply of equipment for inland waterways craft. In this role, you will interact directly with customers via emails, phone calls, and in-branch contact to answer questions, provide guidance, increase sales, and elevate their experience with our company.
What We Offer
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Key Responsibilities
- Greet and serve customers, being polite, patient and helpful from the moment they enter the branch
- Work on SOP system and handle customers transactions
- Deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives
- Collaborate with Sales, Purchasing, Finance and Technical Teams to maximise customer opportunities and deliver a customer-first culture
- Assist in receiving deliveries and stock management procedures
- Keep the branch clean, tidy, well presented and re-stocked
- Assist the Branch Manager with obtaining and maintaining customer relationships
Skills and Experience
- A passion for and experience in delivering fantastic customer service
- Previous experience in a sales advisor/customer service position
- Good communication skills
- Knowledge of Microsoft Windows and Office Applications
- Able to plan, prioritise and problem solve
- To be result driven and highly motivated by delivering and exceeding targets
Why Work for LKQ
- Competitive Salary β We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave β Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth β Unlock personal development and career opportunities across the UK & Europe.
- Pension Contributions β We invest in your future with our contributory pension scheme.
- Life Assurance for Peace of Mind β Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme β Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts β Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks β Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme β Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts β Enjoy exclusive savings on popular brands and products.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Euro Car Parts Ltd. by 2x
Location: Coventry, England, United Kingdom
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Sales Advisor employer: Euro Car Parts Ltd.
Contact Detail:
Euro Car Parts Ltd. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Advisor
β¨Tip Number 1
Familiarise yourself with the products and services offered by Euro Car Parts Ltd. This knowledge will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any interactions.
β¨Tip Number 2
Practice your communication skills, especially in a sales context. Role-playing different customer scenarios with a friend can help you become more comfortable and confident when speaking with potential customers.
β¨Tip Number 3
Network with current or former employees of Euro Car Parts Ltd. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Advisor position.
β¨Tip Number 4
Showcase your passion for customer service by sharing relevant experiences during interviews. Think of specific examples where you went above and beyond to assist a customer, as this will highlight your suitability for the role.
We think you need these skills to ace Sales Advisor
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and sales. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and sales. Mention specific examples from your past experiences that showcase your ability to meet targets and provide excellent service, as well as your enthusiasm for working at Euro Car Parts Ltd.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Euro Car Parts Ltd.
β¨Show Your Customer Service Passion
Make sure to express your enthusiasm for delivering excellent customer service. Share specific examples from your previous roles where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
β¨Know the Company and Its Products
Do your homework on Euro Car Parts Ltd. and their offerings. Familiarise yourself with their products and services, especially those related to inland waterways craft, so you can speak confidently about how you can contribute to their success.
β¨Demonstrate Team Collaboration Skills
Since the role involves working closely with various teams, be prepared to discuss your experience in collaborating with others. Highlight instances where teamwork led to successful outcomes, showcasing your ability to work in a customer-first culture.
β¨Prepare for Common Sales Scenarios
Anticipate questions related to sales techniques and customer interactions. Practice responses to common scenarios, such as handling difficult customers or upselling products, to demonstrate your problem-solving skills and results-driven mindset.