At a Glance
- Tasks: Engage with customers, answer queries, and boost sales in a dynamic environment.
- Company: Join Euro Car Parts Ltd, the UK's top marine equipment distributor.
- Benefits: Enjoy competitive salary, flexible hours, and career growth opportunities.
- Why this job: Be part of a passionate team dedicated to excellent customer service.
- Qualifications: Experience in customer service and a love for boating is a plus.
- Other info: Access exclusive discounts, wellness perks, and a supportive work culture.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Parts Sales Advisor role at Euro Car Parts Ltd.
Aquafax is the UK’s leading distributor of marine equipment, we specialise in distributing the marine industries leading brands to our extensive customer base throughout the UK and Ireland. In this role, you will interact directly with customers via emails, phone calls, and in-branch contact to answer questions, provide guidance, increase sales, and elevate their experience with our company.
Overview
Aquafax is the UK’s leading distributor of marine equipment, we specialise in distributing the marine industries leading brands to our extensive customer base throughout the UK and Ireland. In this role, you will interact directly with customers via emails, phone calls, and in-branch contact to answer questions, provide guidance, increase sales, and elevate their experience with our company.
What We Offer
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Key Responsibilities
- Greet and serve customers, being polite, patient and helpful from the moment they enter the branch
- Work on SOP system and handle customers transactions
- Work to deliver a balanced performance across key business metrics and KPI measures inline with business goals and objectives
- Work collaboratively with Sales, Purchasing, Finance and Technical Teams to maximise customer opportunities and deliver a customer first culture
- Assist in receiving deliveries and stock management procedures
- Keep the branch clean, tidy, well presented and re-stocked
- Assist the Branch Manager with obtaining and maintaining customer relationships
Skills And Experience
- A passion for and experience in delivering fantastic customer service
- Previous experience in a sales advisor/customer service position
- Have an interest in boating and/or knowledge of the Marine industry
- Good communication skills
- Knowledge of Microsoft Windows and Office Applications
- Able to plan, prioritise and problem solve
- Knowledge of SOP systems
- To be result driven and highly motivated by delivering and exceeding targets
Why Work for LKQ
- Competitive Salary – We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
- Pension Contributions – We invest in your future with our contributory pension scheme.
- Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Motor Vehicle Manufacturing
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Parts Sales Advisor employer: Euro Car Parts Ltd.
Contact Detail:
Euro Car Parts Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor
✨Tip Number 1
Get to know the company! Research Euro Car Parts and Aquafax, their values, and what they stand for. This will help you tailor your conversations and show genuine interest when you interact with them.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers directly, make sure you're comfortable chatting on the phone and in person. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your passion for the marine industry! If you have any experience or knowledge about boating, share it during your interactions. It’ll set you apart from other candidates and demonstrate your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Parts Sales Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service and the marine industry shine through. We want to see that you genuinely care about helping customers and have a keen interest in boating!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. Mention any previous roles in sales or customer service, and how they relate to the Parts Sales Advisor position. We love seeing how your skills match our needs!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, just like we expect you to do with our customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Euro Car Parts Ltd.
✨Know Your Marine Stuff
Brush up on your knowledge of the marine industry and products. Familiarise yourself with common boating terms and equipment, as this will help you connect with customers and answer their questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went the extra mile to ensure customer satisfaction, as this is crucial for the Parts Sales Advisor role.
✨Practice Your Communication
Since you'll be interacting with customers via phone, email, and in-person, practice clear and friendly communication. Role-play with a friend to simulate different customer scenarios, ensuring you can convey information effectively and maintain a positive tone.
✨Demonstrate Team Spirit
Be ready to discuss how you work collaboratively with others. The role involves working with various teams, so share examples of how you've successfully collaborated in the past to achieve common goals or improve customer experiences.