Customer Service Team Lead — Growth & Excellence in Chester
Customer Service Team Lead — Growth & Excellence

Customer Service Team Lead — Growth & Excellence in Chester

Chester Full-Time 28800 - 43200 £ / year (est.) No home office possible
Go Premium
E

At a Glance

  • Tasks: Lead a dynamic team and ensure top-notch customer service in a fast-paced environment.
  • Company: A leading automotive parts distributor with a focus on growth and excellence.
  • Benefits: Competitive salary, career growth opportunities, and a supportive work culture.
  • Why this job: Make a real impact by driving performance and promoting customer service excellence.
  • Qualifications: Experience in retail management and strong leadership skills.
  • Other info: Join a vibrant team and thrive in a rewarding career.

The predicted salary is between 28800 - 43200 £ per year.

A leading automotive parts distributor in Chester is seeking a Retail Supervisor to manage daily operations and lead a dynamic team. You will promote customer service excellence and drive performance through effective leadership and training.

Key responsibilities include:

  • Ensuring compliance with health and safety legislation
  • Optimizing retail processes
  • Supporting team development

This role offers opportunities for career growth and competitive salaries in a supportive work environment.

Customer Service Team Lead — Growth & Excellence in Chester employer: Euro Car Parts Ltd.

As a leading automotive parts distributor in Chester, we pride ourselves on fostering a supportive work environment that prioritises employee growth and development. Our commitment to customer service excellence is matched by competitive salaries and a culture that encourages teamwork and innovation, making us an exceptional employer for those looking to thrive in their careers.
E

Contact Detail:

Euro Car Parts Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Team Lead — Growth & Excellence in Chester

Tip Number 1

Network like a pro! Reach out to current employees in the company or industry on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by practising common questions. We should also think about how our past experiences align with promoting customer service excellence and leading teams.

Tip Number 3

Showcase our leadership skills during the interview. Share specific examples of how we've driven performance and supported team development in previous roles.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in the role.

We think you need these skills to ace Customer Service Team Lead — Growth & Excellence in Chester

Leadership Skills
Customer Service Excellence
Team Development
Compliance Knowledge
Health and Safety Legislation
Retail Process Optimisation
Performance Management
Training Skills
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in customer service and team leadership. We want to see how you've driven performance and supported team development in previous roles.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about promoting customer service excellence and how you can contribute to our dynamic team.

Showcase Relevant Skills: Don’t forget to mention any specific skills that align with the job description, like compliance with health and safety legislation or optimising retail processes. We love seeing how you can bring value to our team!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Euro Car Parts Ltd.

Know the Company Inside Out

Before your interview, do some homework on the automotive parts distributor. Understand their values, mission, and recent achievements. This will not only impress the interviewers but also help you tailor your answers to align with their goals.

Showcase Your Leadership Skills

As a Customer Service Team Lead, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you promoted customer service excellence and drove performance through effective training.

Be Ready for Scenario Questions

Expect questions that ask how you would handle specific situations, like managing a team member who isn't meeting performance standards or ensuring compliance with health and safety legislation. Practise your responses to these scenarios to show your problem-solving skills.

Highlight Your Commitment to Development

Discuss your approach to team development and how you’ve supported your team members in their growth. Mention any training programmes you've implemented or participated in, as this aligns perfectly with the role's focus on supporting team development.

Customer Service Team Lead — Growth & Excellence in Chester
Euro Car Parts Ltd.
Location: Chester
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

E
  • Customer Service Team Lead — Growth & Excellence in Chester

    Chester
    Full-Time
    28800 - 43200 £ / year (est.)
  • E

    Euro Car Parts Ltd.

    1000+
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>