At a Glance
- Tasks: Be the go-to person for customers, helping them find the right automotive parts.
- Company: Join LKQ UK and Ireland, a leader in the automotive industry.
- Benefits: Competitive salary, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Other info: Flexible working options and genuine career growth opportunities await you.
- Why this job: Passionate about cars? Build relationships and drive sales in a fast-paced environment.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
As a Customer Service Advisor at LKQ UK and Ireland you’ll be the first point of contact for our customers, offering expert advice to help them find the right parts and products. You’ll play a key role in driving sales, building strong customer relationships, and delivering excellent service every day. If you’re passionate about automotive, great with people, and thrive in a fast-paced environment, this is the role for you.
What we offer
- Competitive Salary – We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
- Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Key Responsibilities
- Build relationships with customers and have excellent customer service within the branch.
- Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
- Working collaboratively with the other areas of the branch, ensuring that the customer needs are met.
- Ensure all call backs are completed in a timely manner.
- Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs.
- Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers.
- Utilising relevant business data to understand the opportunities across all customer bands and product groups.
Skills and Experience
- Great communication skills – demonstrate the ability to develop customer relationships and drive customer connectivity.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
Why Work for LKQ
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Weekend Customer Service Advisor in Worthing employer: Euro Car Parts Limited
At LKQ UK and Ireland, we pride ourselves on being a people-first employer that values both our customers and our employees. With a strong focus on work-life balance, competitive salaries, and exciting career growth opportunities across the UK and Europe, we foster a collaborative and dynamic work culture where your contributions truly matter. Join us to be part of a passionate team dedicated to excellence in customer service within the automotive industry.
