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- Tasks: Join our team as a Warehouse Assistant, ensuring top-notch service and operational efficiency.
- Company: LKQ Euro Car Parts, a leader in the automotive aftermarket with a people-first culture.
- Benefits: Enjoy 22 days annual leave, pension, and access to a 24-hour Employee Assistance Programme.
- Why this job: Kickstart your career in a dynamic environment focused on customer excellence and personal growth.
- Qualifications: Great communication skills and a passion for delivering exceptional service.
- Other info: Flexible working options available to support your work-life balance.
The predicted salary is between 1200 - 1600 £ per month.
As a Retail Operative your role is vital to the ongoing success of the branch. Whether it be picking the right part first time in our Warehouse, serving our customers on our retail counter, or delivering parts to our customers directly, the role of a General Assistant is a varied and exciting one. Through your role, you will work to ensure that the branch achieves high performance and operational standards which will ultimately ensure that we deliver our Customer Promise.
What we offer
We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities
- Responsible for delivering a safety first culture with the customer at heart of everything.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience.
- Working as a member of the Fleet team with a customer first attitude.
- Ensuring colleagues are focused to deliver a safety first culture at all times.
- Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
- Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
- Delivering a customer first service through the management of pick to manifest times and achieving all service level agreements.
- Supporting the branch with deliveries when required, ensuring it is set up for growth through best in class customer service and exceptional service level agreements (SLAs).
- Ensuring a best in class service is delivered at all times to cement customer excellence.
Skills and Experience
- Great communication skills demonstrate the ability to develop customer relationships.
- Be able to utilise technology to execute comprehensive fleet checks and deliver a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
- Flexibility of day to day tasks to best support the branch.
Why Work for LKQ
- Pension
- 22 days annual leave
- Genuine career progression
- Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.
Warehouse Assistant employer: Euro Car Parts Limited
Contact Detail:
Euro Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Assistant
✨Tip Number 1
Get to know the company! Research LKQ Euro Car Parts and understand their values, especially their commitment to a customer-first culture. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Warehouse Assistant, you'll need to build relationships with customers and colleagues. Try role-playing scenarios with friends or family to boost your confidence and get comfortable with different situations.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you've adapted to changing tasks in previous roles. Employers love candidates who can juggle multiple responsibilities while maintaining high standards of service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at LKQ Euro Car Parts. Don’t miss out on this opportunity!
We think you need these skills to ace Warehouse Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Warehouse Assistant role. Highlight your relevant experience and skills that match the job description, like your ability to deliver excellent customer service and work efficiently in a team.
Show Your Passion: Let us see your enthusiasm for the role! Share why you love working in a fast-paced environment and how you can contribute to our customer-first culture. A little personality goes a long way!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Euro Car Parts Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Warehouse Assistant. Familiarise yourself with key terms like 'customer first service' and 'operational efficiency'. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since great communication is essential for this position, prepare examples of how you've successfully built customer relationships in the past. Think about times when you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the company's values.
✨Emphasise Safety First
Given the emphasis on a safety-first culture, be ready to discuss how you prioritise safety in your work. Share any relevant experiences where you contributed to a safe working environment or followed safety protocols diligently.
✨Demonstrate Flexibility and Drive
The job requires a high level of energy and adaptability. Prepare to talk about situations where you've had to adjust quickly to changing tasks or priorities. Highlight your willingness to take on various roles within the branch to support team goals.
