At a Glance
- Tasks: Support warehouse operations, retail counter, and deliveries to ensure customer satisfaction.
- Company: Join LKQ, a people-first company that values its employees.
- Benefits: Competitive salary, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Why this job: Be part of a dynamic team focused on delivering excellence and career growth.
- Qualifications: Great communication skills and a customer-first attitude.
- Other info: Flexible working options and genuine opportunities for progression.
The predicted salary is between 12 - 16 £ per hour.
As a Warehouse Operative, you play a vital role in the daily success of the branch. Whether supporting in the warehouse, on the retail counter, or making deliveries, your work is varied and essential. Your contribution helps maintain high performance and ensures we consistently deliver on our Customer Promise.
What we offer:
- Competitive Salary – We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
- Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Key Responsibilities:
- Responsible for delivering a safety first culture with the customer at heart of everything.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience.
- Working as a member of the Fleet team with a customer first attitude.
- Ensuring colleagues are focused to deliver a safety first culture at all times.
- Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
- Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
- Delivering a customer first service through the management of pick to manifest times and achieving all service level agreements.
- Supporting the branch with deliveries when required, ensuring it is set up for growth through best in class customer service and exceptional service level agreements.
- Ensuring a best in class service is delivered at all times to cement customer excellence.
Skills and Experience:
- Great communication skills demonstrate the ability to develop customer relationships.
- Be able to utilise technology to execute comprehensive fleet checks and delivering a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
- Flexibility of day to day tasks to best support the branch.
Why Work for LKQ:
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Warehouse Assistant in St Helens employer: Euro Car Parts Limited
Contact Detail:
Euro Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Assistant in St Helens
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on LKQ and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and how they align with the Warehouse Assistant role.
✨Tip Number 3
Show off your customer service skills! Since this role is all about delivering a top-notch experience, be ready to share examples of how you've gone above and beyond for customers in the past. It’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds.
We think you need these skills to ace Warehouse Assistant in St Helens
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warehouse Assistant role. Highlight any relevant experience and skills that match the job description, like your ability to deliver excellent customer service and work efficiently in a team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our customer-first culture. Keep it concise but impactful!
Showcase Your Skills: Don’t forget to mention your communication skills and any tech-savviness you have. We love candidates who can utilise technology effectively and maintain a safety-first mentality.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Euro Car Parts Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Warehouse Assistant. Familiarise yourself with key terms like 'customer first culture' and 'KPI measures'. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since great communication is essential for this role, prepare examples of how you've successfully built customer relationships in the past. Think about times when you’ve worked as part of a team or handled customer queries effectively, and be ready to share these stories.
✨Emphasise Safety First
Given the emphasis on a safety-first culture, be prepared to discuss how you prioritise safety in your work. Share any relevant experiences where you contributed to a safe working environment or followed safety protocols, as this will resonate well with the interviewers.
✨Demonstrate Flexibility and Drive
The job requires flexibility and a strong work ethic. Be ready to talk about how you've adapted to changing tasks in previous roles and how you maintain high energy levels. Highlight your willingness to go the extra mile to ensure customer satisfaction and operational efficiency.