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For Companies At a Glance
- Tasks: Engage with customers via calls, emails, and in-branch to enhance their experience.
- Company: Aquafax is the UK's top marine equipment distributor, serving a wide customer base.
- Benefits: Enjoy flexible working, competitive salary, enhanced leave, and exclusive gym discounts.
- Why this job: Join a passionate team focused on excellence and career growth in a thriving industry.
- Qualifications: Experience in customer service/sales, interest in boating, and knowledge of Microsoft Office required.
- Other info: Opportunities for personal development across the UK and Europe.
The predicted salary is between 24000 - 36000 £ per year.
Aquafax is the UK’s leading distributor of marine equipment, we specialise in distributing the marineindustries leading brands to our extensive customer base throughout the UK and Ireland. In this role,you will interact directly with customers via emails, phone calls, and in-branch contact to answerquestions, provide guidance, increase sales, and elevate their experience with our company.
What we offer
- People First:We value our employees just as much as our customers.
- Work-Life Balance:Flexible working options to support your lifestyle.
- Career Growth:Genuine opportunities for progression in a thriving industry.
- Passion for Excellence:Join a team dedicated to being the best at what we do.
Key Responsibilities
- Greet and serve customers, being polite, patient and helpful from the moment they enter the branch
- Work on SOP system and handle customers ransactions
- Working to deliver a balanced performance across key business metrics and KPI measures inline with business goals and objectives
- Working collaboratively with Sales, Purchasing, Finance and Technical Teams to maximise customer opportunities and deliver a customer first culture
- Assist in receiving deliveries and stock management procedures
- Keep the branch clean, tidy, well presented and re-stocked
- Assist the Branch Manager with obtaining and maintaining customer relationships
Skills and Experience
- A passion for and experience in delivering f antastic customer service
- Previous experience in a sales advisor/customer serviceposition
- Have an interest in boating and/or knowledge of the Marine industry
- Knowledge of Microsoft Windows and Office Applications
- Able to plan, prioritise and problem solve
- Knowledge of SOP systems
- To be result driven and highly motivated by delivering and exceeding targets
Why Work for LKQ
- Competitive Salary– We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth– Unlock personal development and career opportunities across the UK & Europe.
- Pension Contributions – We invest in your future with our contributory pension scheme.
- Life Assurance for Peace of Mind– Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme– Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts– Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks– Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme– Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts– Enjoy exclusive savings on popular brands and products.
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Sales Advisor employer: Euro Car Parts Limited
Contact Detail:
Euro Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the marine industry and Aquafax's product range. Understanding the products you’ll be selling will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for the variety of interactions you'll have, ensuring you can handle inquiries and complaints with ease and professionalism.
✨Tip Number 3
Network with professionals in the marine industry. Attend local boating events or join online forums to connect with others who share your passion, which can provide valuable insights and potentially lead to job referrals.
✨Tip Number 4
Demonstrate your enthusiasm for the role during any interviews or informal chats. Share your personal experiences with boating or marine activities to show that you’re genuinely interested in the industry and the position.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Advisor position at Aquafax. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in sales and customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to meet targets and deliver excellent customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for the marine industry and customer service. Mention any relevant experience and explain why you want to work for Aquafax specifically. Make sure to convey your enthusiasm for the role and how you can contribute to their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Euro Car Parts Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
✨Demonstrate Knowledge of the Marine Industry
Familiarise yourself with basic marine equipment and terminology. Being able to discuss your interest in boating or any relevant knowledge will show that you're genuinely invested in the role and the industry.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to demonstrate your sales skills. Practice handling common customer queries or objections, showcasing your ability to provide solutions and enhance the customer experience.
✨Highlight Your Teamwork Skills
Since the role involves collaborating with various teams, be ready to discuss how you've successfully worked in a team environment before. Share examples of how you contributed to achieving team goals and maintaining a positive culture.
