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- Tasks: Support warehouse operations, retail counter, and deliveries to ensure customer satisfaction.
- Company: Join LKQ, a people-first company that values its employees.
- Benefits: Competitive salary, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Why this job: Be part of a dynamic team focused on delivering excellence and making a real impact.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible working options and exciting career growth opportunities await you.
The predicted salary is between 12 - 16 £ per hour.
As a Warehouse Operative, you play a vital role in the daily success of the branch. Whether supporting in the warehouse, on the retail counter, or making deliveries, your work is varied and essential. Your contribution helps maintain high performance and ensures we consistently deliver on our Customer Promise.
What we offer:
- Competitive Salary – We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
- Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Key Responsibilities:
- Responsible for delivering a safety first culture with the customer at heart of everything.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience.
- Working as a member of the Fleet team with a customer first attitude.
- Ensuring colleagues are focused to deliver a safety first culture at all times.
- Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
- Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
- Delivering a customer first service through the management of pick to manifest times and achieving all service level agreements.
- Supporting the branch with deliveries when required, ensuring it is set up for growth through best in class customer service and exceptional service level agreements.
- Ensuring a best in class service is delivered at all times to cement customer excellence.
Skills and Experience:
- Great communication skills demonstrate the ability to develop customer relationships.
- Be able to utilise technology to execute comprehensive fleet checks and delivering a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
- Flexibility of day to day tasks to best support the branch.
Why Work for LKQ:
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
General Assistant in Reading employer: Euro Car Parts Limited
Contact Detail:
Euro Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Reading
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a General Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, visit local warehouses or retail branches to chat with staff. This shows initiative and gives you a feel for the environment, plus you might score some insider tips on job openings.
✨Tip Number 3
Be ready for the unexpected! Prepare for interviews by practising common questions but also think on your feet. Show off your communication skills and how you can deliver that customer-first service they’re after.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the time to engage with us directly. Let’s get you that General Assistant role!
We think you need these skills to ace General Assistant in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the General Assistant role. Highlight your communication skills and any experience in a warehouse or retail environment to show us you’re the right fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about delivering excellent customer service and how you can contribute to our safety-first culture. Keep it engaging and personal!
Showcase Your Flexibility: We love candidates who can adapt to different tasks. In your application, mention any experiences where you’ve had to switch gears quickly or take on varied responsibilities. It’ll show us you’re ready for the dynamic nature of the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Euro Car Parts Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a General Assistant. Familiarise yourself with the key tasks mentioned in the job description, like delivering a customer-first service and maintaining operational efficiency. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since great communication is essential for this position, prepare examples of how you've successfully built customer relationships in the past. Think about times when you’ve resolved issues or improved customer experiences, as these stories will highlight your ability to connect with others.
✨Emphasise Safety First
Given the emphasis on a safety-first culture, be ready to discuss how you prioritise safety in your work. Share any relevant experiences where you’ve contributed to a safe working environment or followed safety protocols, as this will align with the company's values.
✨Demonstrate Flexibility and Drive
The role requires flexibility and a strong work ethic. Prepare to talk about situations where you've adapted to changing tasks or taken the initiative to improve processes. Highlighting your energy and drive will show that you're ready to contribute positively to the team.
