At a Glance
- Tasks: Install, maintain, and repair equipment while providing top-notch customer support.
- Company: Join LKQ, a company that prioritises its people and values excellence.
- Benefits: Enjoy competitive salary, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Why this job: Be hands-on, solve problems, and make a real difference for customers across the UK.
- Qualifications: Experience in field service or engineering, with strong customer-facing skills.
- Other info: Flexible working options and genuine career growth opportunities await you.
The predicted salary is between 30000 - 42000 £ per year.
Are you a hands-on problem solver who enjoys working in different locations and helping customers? As a Field Service Engineer, you'll play a key role in installing, maintaining, and repairing equipment while delivering excellent on-site support. This is a great opportunity to use your technical skills, build strong customer relationships, and represent a company that values quality and service.
What we offer:
- Competitive Salary - We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave (Including Bank Holidays) - Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth - Unlock personal development and career opportunities across the UK & Europe.
- Life Assurance for Peace of Mind - Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme - Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts - Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks - Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme - Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts - Enjoy exclusive savings on popular brands and products.
Key Responsibilities:
- Install, maintain, and repair equipment or machinery at customer sites.
- Diagnose and troubleshoot technical issues to minimise downtime.
- Perform routine servicing and preventative maintenance.
- Provide clear and professional support to customers, ensuring high satisfaction.
- Complete service reports, documentation, and updates in line with company procedures.
- Train end users on basic equipment operation and maintenance.
- Liaise with internal teams (e.g. technical support, parts, and scheduling) to ensure efficient service delivery.
- Ensure compliance with health and safety standards on-site.
- Travel to various customer locations as required, sometimes at short notice.
Skills and Experience:
- Previous experience in a Field Service, Maintenance, or Engineering role.
- Hands-on experience with installing, maintaining, or repairing technical equipment or machinery.
- Familiarity with health and safety procedures and working on customer sites.
- Experience in customer-facing roles is advantageous.
- A full, clean driving licence is often required.
Why Work for LKQ:
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Field Service Engineer in Harlow employer: Euro Car Parts Limited
Contact Detail:
Euro Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Harlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience or volunteer for projects that involve installation or maintenance of equipment. This will not only boost your skills but also make you stand out to potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios you might face as a Field Service Engineer. Show off your problem-solving skills and how you handle customer interactions – that's what they want to see!
✨Tip Number 4
Don't forget to apply through our website! We regularly update our job listings, and applying directly can give you an edge. Plus, it shows you're genuinely interested in joining our team at LKQ.
We think you need these skills to ace Field Service Engineer in Harlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience and technical skills relevant to the Field Service Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Customer Interaction Skills: Since this role involves working closely with customers, highlight any previous experience you have in customer-facing roles. We value strong relationships, so share examples of how you've provided excellent support in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Euro Car Parts Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to the equipment and machinery you'll be working with. Familiarise yourself with common issues and solutions, as well as any relevant health and safety procedures. This will show that you're not just a hands-on problem solver, but also someone who understands the technical side of things.
✨Showcase Your Customer Skills
Since this role involves a lot of customer interaction, think about examples from your past experiences where you've successfully dealt with customers. Be ready to discuss how you’ve built relationships and resolved issues, as this will demonstrate your ability to provide excellent on-site support.
✨Prepare for Scenario Questions
Expect to be asked scenario-based questions during the interview. Prepare by thinking of specific situations where you had to troubleshoot a problem or handle a difficult customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Plan Your Journey
As a Field Service Engineer, you'll be travelling to various locations. Make sure you know how to get to the interview location and plan for any potential delays. Arriving on time shows professionalism and respect for the interviewer's time, which is crucial in making a good first impression.