At a Glance
- Tasks: Deliver parts, assist customers, and ensure top-notch service in a dynamic branch environment.
- Company: Join LKQ Euro Car Parts, a leader in the automotive aftermarket.
- Benefits: Enjoy 22 days annual leave, pension, and career progression opportunities.
- Other info: Flexible working options available to support your lifestyle.
- Why this job: Be part of a people-first culture that values your growth and work-life balance.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
The predicted salary is between 24000 - 30000 £ per year.
As a Delivery driver/Branch Assistant your role is vital to the ongoing success of the branch.
Whether it be picking the right part first time in our Warehouse, serving our customers on our retail counter, or delivering parts to our customers directly the role of a General Assistant is a varied and exciting one.
Through your role, you will work to ensure that the branch achieves high performance and operational standards which will ultimately ensure that we deliver our Customer Promise.
What we offer
We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business.
As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy worklife balance.
We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role.
We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities
- Responsible for delivering a safety first culture with the customer at heart of everything.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience
- Working as a member of the Fleet team with a customer first attitude
- Ensuring colleagues are focused to deliver a safety first culture at all times
- Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
- Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
- Delivering a customer first service through the management of pick to manifest times and achieving all service level agreements.
- Supporting the branch with deliveries when required, ensuring it is set up for growth through best in class customer service and exceptional service level agreements SLAs .
- Ensuring a best in class service is delivered at all times to cement customer excellence.
Skills and Experience
- Great communication skills demonstrate the ability to develop customer relationships.
- Be able to Utilise technology to execute comprehensive fleet checks and delivering a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
- High levels of focus, energy and drive
- Good business acumen
- Always delivering best in class service to establish customer experience excellence
- Flexibility of day to day tasks to best support the branch.
- Why Work for LKQ
- Pension
- 22 days annual leave
- Genuine career progression
- Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland.
But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future.
If you want to start your career with LKQ Euro Car Parts apply now.
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Delivery Driver/Branch Assistant in Glasgow employer: Euro Car Parts Limited
Euro Car Parts Limited is an excellent employer, offering a dynamic work environment in Bertha Park where you can lead a passionate team and drive sales while ensuring exceptional customer service. With a strong focus on employee development and flexible working options, the company fosters a culture of growth and excellence, making it a rewarding place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Driver/Branch Assistant in Glasgow
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Euro Car Parts Limited.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Euro Car Parts Limited. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Delivery Driver/Branch Assistant in Glasgow
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Euro Car Parts Limited, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Euro Car Parts Limited and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Euro Car Parts Limited. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Euro Car Parts Limited
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Euro Car Parts Limited.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Euro Car Parts Limited.
