Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a General Assistant, supporting customers and ensuring smooth operations daily.
- Company: LKQ Euro Car Parts is a leading automotive parts supplier with a focus on innovation and customer service.
- Benefits: Enjoy flexible working options, 22 days annual leave, and a supportive Employee Assistance Programme.
- Why this job: Be part of a people-first culture that values your growth and delivers exceptional customer experiences.
- Qualifications: Great communication skills and a passion for delivering top-notch service are essential.
- Other info: This role offers genuine career progression in a dynamic and exciting environment.
The predicted salary is between 24000 - 36000 £ per year.
As a Retail Operative your role is vital to the ongoing success of the branch. Whether it be picking the right part first time in our Warehouse, serving our customers on our retail counter, or delivering parts to our customers directly, the role of a General Assistant is a varied and exciting one. Through your role, you will work to ensure that the branch achieves high performance and operational standards which will ultimately ensure that we deliver our Customer Promise.
Why work for LKQ
We are a people first organisation for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.
Key Responsibilities
- Responsible for delivering a safety first culture with the customer at heart of everything.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience.
- Working as a member of the Fleet team with a customer first attitude.
- Ensuring colleagues are focused to deliver a safety first culture at all times.
- Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
- Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
- Delivering a customer first service through the management of pick to manifest times and achieving all service level agreements.
- Supporting the branch with deliveries when required, ensuring it is set up for growth through best in class customer service and exceptional service level agreements (SLAs).
- Ensuring a best in class service is delivered at all times to cement customer excellence.
Skills and Experience
- Great communication skills demonstrate the ability to develop customer relationships.
- Be able to utilise technology to execute comprehensive fleet checks and deliver a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
- High levels of focus, energy and drive.
- Good business acumen.
- Always delivering best in class service to establish customer experience excellence.
- Flexibility of day to day tasks to best support the branch.
What we offer
- Pension.
- 22 days annual leave.
- Genuine career progression.
- Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support.
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world class logistics operation in the UK and Ireland. But we are so much more than just a parts supplier, we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts, apply now.
Contact Detail:
Euro Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with the automotive industry and LKQ Euro Car Parts specifically. Understanding their products, services, and customer base will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous roles. Highlight situations where you went above and beyond to ensure customer satisfaction, as this aligns with their customer-first culture.
✨Tip Number 3
Showcase your ability to work in a team environment. Since the role involves collaborating with colleagues, emphasise your teamwork experiences and how you contribute to a positive workplace culture.
✨Tip Number 4
Be prepared to discuss your flexibility and adaptability. The job requires handling various tasks, so share examples of how you've successfully managed changing priorities in past roles.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the General Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and operational roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver excellent service.
Write a Compelling Cover Letter: In your cover letter, express your passion for delivering customer excellence and your commitment to a safety-first culture. Provide specific examples of how you've contributed to team success in previous roles.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Euro Car Parts Limited
✨Show Your Customer Focus
Since the role is all about delivering a customer-first experience, be prepared to share examples of how you've successfully interacted with customers in the past. Highlight your ability to build relationships and resolve issues effectively.
✨Demonstrate Flexibility
The job requires a flexible approach to daily tasks. Be ready to discuss situations where you've adapted to changing circumstances or taken on various roles within a team. This will show that you're a team player who can handle the dynamic nature of the role.
✨Emphasise Safety Awareness
With a strong focus on a safety-first culture, it's crucial to convey your understanding of safety protocols. Share any relevant experiences where you prioritised safety in your previous roles, especially in a retail or warehouse environment.
✨Highlight Your Communication Skills
Effective communication is key in this role. Prepare to discuss how you've used your communication skills to enhance customer service or improve team collaboration. This will demonstrate your ability to thrive in a customer-centric environment.
