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For Companies At a Glance
- Tasks: Support warehouse operations, retail counter, and deliveries to ensure customer satisfaction.
- Company: Join LKQ, a people-first company that values its employees.
- Benefits: Competitive salary, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Why this job: Be part of a dynamic team focused on delivering excellence and making a real impact.
- Qualifications: Great communication skills and a customer-first attitude are essential.
- Other info: Flexible working options and genuine career growth opportunities await you.
As a Warehouse Operative , you play a vital role in the daily success of the branch. Whether supporting in the warehouse, on the retail counter, or making deliveries, your work is varied and essential. Your contribution helps maintain high performance and ensures we consistently deliver on our Customer Promise.
What we offer
- Competitive Salary– We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave (Including Bank Holidays)– Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth– Unlock personal development and career opportunities across the UK & Europe.
- Life Assurance for Peace of Mind– Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme– Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts– Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks– Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme– Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts– Enjoy exclusive savings on popular brands and products.
Key Responsibilities
- Responsible for delivering a safety first culture with the customer at heart of everything.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience
- Working as a member of the Fleet team with a customer first attitude
- Ensuring colleagues are focused to deliver a safety first culture at all times
- Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
- Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
- Delivering a customer first service through the management of pick to manifest times and achieving all service level agreements.
- Supporting the branch with deliveries when required, ensuring it is set up for growth through best in class customer service and exceptional service level agreements SLAs .
- Ensuring a best in class service is delivered at all times to cement customer excellence.
Skills and Experience
- Great communication skills demonstrate the ability to develop customer relationships.
- Be able to Utilise technology to execute comprehensive fleet checks and delivering a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
- High levels of focus, energy and drive
- Good business acumen
- Always delivering best in class service to establish customer experience excellence
- Flexibility of day to day tasks to best support the branch.
Why Work for LKQ
- People First:We value our employees just as much as our customers.
- Work-Life Balance:Flexible working options to support your lifestyle.
- Career Growth:Genuine opportunities for progression in a thriving industry.
- Passion for Excellence:Join a team dedicated to being the best at what we do.
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General Assistant employer: Euro Car Parts Limited
Contact Detail:
Euro Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a General Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on temporary roles in warehouses or retail settings. This not only boosts your CV but also gives you real-world experience that employers love to see.
✨Tip Number 3
Show up and shine! When you land an interview, be sure to highlight your communication skills and customer-first attitude. Share specific examples of how you've delivered excellent service in the past.
✨Tip Number 4
Don't forget to check our website regularly! We often post new opportunities for General Assistants, and applying directly through us can give you a better chance of standing out.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the General Assistant role. Highlight your relevant experience and skills that align with the job description, especially your ability to deliver a customer-first service.
Showcase Your Communication Skills: Since great communication is key in this role, don’t forget to mention any experiences where you’ve successfully built customer relationships or worked as part of a team. We want to see how you connect with others!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Euro Car Parts Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a General Assistant. Familiarise yourself with the key tasks mentioned in the job description, like delivering a customer-first service and ensuring operational efficiency. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since great communication is crucial for this position, prepare examples of how you've successfully built customer relationships in the past. Think about specific situations where your communication made a difference, whether it was resolving an issue or enhancing a customer's experience.
✨Emphasise Safety First
Given the emphasis on a safety-first culture, be ready to discuss how you prioritise safety in your work. Share any relevant experiences where you contributed to a safe working environment or followed safety protocols, as this will resonate well with the interviewers.
✨Demonstrate Flexibility and Drive
This role requires a high level of energy and adaptability. Prepare to talk about times when you've had to adjust to changing circumstances or take on varied tasks. Highlight your willingness to go the extra mile to support the branch and ensure customer satisfaction.
