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For Companies At a Glance
- Tasks: Support warehouse operations, retail counter, and deliveries to ensure customer satisfaction.
- Company: Join LKQ, a people-first company that values its employees.
- Benefits: Competitive salary, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Why this job: Be part of a dynamic team focused on delivering excellence and making a real impact.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible working options and genuine career growth opportunities await you.
As a Warehouse Operative , you play a vital role in the daily success of the branch. Whether supporting in the warehouse, on the retail counter, or making deliveries, your work is varied and essential. Your contribution helps maintain high performance and ensures we consistently deliver on our Customer Promise.
What we offer
- Competitive Salary– We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave (Including Bank Holidays)– Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth– Unlock personal development and career opportunities across the UK & Europe.
- Life Assurance for Peace of Mind– Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme– Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts– Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks– Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme– Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts– Enjoy exclusive savings on popular brands and products.
Key Responsibilities
- Responsible for delivering a safety first culture with the customer at heart of everything.
- Working to deliver a balanced performance across key business metrics and KPI measures in line with business goals and objectives.
- Ensuring the branch is operationally efficient, and correct controls and measures are in place to support a customer first experience
- Working as a member of the Fleet team with a customer first attitude
- Ensuring colleagues are focused to deliver a safety first culture at all times
- Improving returns, credits and warranty processes enhancing customer experience and creating frictionless processes when supporting the retail counter.
- Supporting the retail counter to ensure branch retail standards are best in class to establish customer experience excellence.
- Delivering a customer first service through the management of pick to manifest times and achieving all service level agreements.
- Supporting the branch with deliveries when required, ensuring it is set up for growth through best in class customer service and exceptional service level agreements SLAs .
- Ensuring a best in class service is delivered at all times to cement customer excellence.
Skills and Experience
- Great communication skills demonstrate the ability to develop customer relationships.
- Be able to Utilise technology to execute comprehensive fleet checks and delivering a zero accident mentality whilst delivering a safety first culture for all employees and members of the public.
- High levels of focus, energy and drive
- Good business acumen
- Always delivering best in class service to establish customer experience excellence
- Flexibility of day to day tasks to best support the branch.
Why Work for LKQ
- People First:We value our employees just as much as our customers.
- Work-Life Balance:Flexible working options to support your lifestyle.
- Career Growth:Genuine opportunities for progression in a thriving industry.
- Passion for Excellence:Join a team dedicated to being the best at what we do.
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General Assistant employer: Euro Car Parts Limited
Contact Detail:
Euro Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a General Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on temporary roles in warehouses or retail settings. This not only boosts your CV but also gives you real-world experience that employers love to see.
✨Tip Number 3
Show up and shine! When you land an interview, be sure to highlight your communication skills and customer-first attitude. Share specific examples of how you've delivered excellent service in past roles.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that suit you. Plus, it shows you're genuinely interested in joining our team at LKQ.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the General Assistant role. Highlight your relevant experience and skills that match the job description, especially your ability to deliver a customer-first service.
Showcase Your Communication Skills: Since great communication is key in this role, use your application to demonstrate how you've built strong customer relationships in the past. Share specific examples that show off your interpersonal skills.
Emphasise Flexibility and Teamwork: The job requires flexibility and teamwork, so mention any experiences where you’ve adapted to changing tasks or worked collaboratively with others. This will show us you're ready to support the branch effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Euro Car Parts Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a General Assistant. Familiarise yourself with the key tasks mentioned in the job description, like delivering a customer-first service and ensuring operational efficiency. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since great communication is crucial for this position, prepare examples from your past experiences where you've successfully built customer relationships or worked effectively in a team. Be ready to discuss how you can contribute to a safety-first culture while maintaining high performance.
✨Demonstrate Flexibility and Adaptability
The job requires flexibility in day-to-day tasks, so be prepared to discuss how you've adapted to changing situations in previous roles. Share specific instances where you’ve taken on varied responsibilities or adjusted your approach to meet business needs.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to career growth or how they maintain a customer-first culture. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.
