At a Glance
- Tasks: Install, maintain, and repair equipment while providing top-notch customer support.
- Company: Join LKQ, a company that prioritises people and quality service.
- Benefits: Competitive salary, enhanced leave, gym discounts, and comprehensive healthcare perks.
- Why this job: Be a hands-on problem solver and make a real difference for customers.
- Qualifications: Experience in field service or engineering and a full driving licence.
- Other info: Flexible working options and genuine career growth opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
Are you a hands-on problem solver who enjoys working in different locations and helping customers? As a Field Service Engineer, you’ll play a key role in installing, maintaining, and repairing equipment while delivering excellent on-site support. This is a great opportunity to use your technical skills, build strong customer relationships, and represent a company that values quality and service.
What we offer:
- Competitive Salary – We regularly review our salaries to keep your earnings competitive.
- Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
- Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
- 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
- Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
- Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.
Key Responsibilities:
- Install, maintain, and repair equipment or machinery at customer sites.
- Diagnose and troubleshoot technical issues to minimise downtime.
- Perform routine servicing and preventative maintenance.
- Provide clear and professional support to customers, ensuring high satisfaction.
- Complete service reports, documentation, and updates in line with company procedures.
- Train end users on basic equipment operation and maintenance.
- Liaise with internal teams (e.g. technical support, parts, and scheduling) to ensure efficient service delivery.
- Ensure compliance with health and safety standards on-site.
- Travel to various customer locations as required, sometimes at short notice.
Skills and Experience:
- Previous experience in a Field Service, Maintenance, or Engineering role.
- Hands-on experience with installing, maintaining, or repairing technical equipment or machinery.
- Familiarity with health and safety procedures and working on customer sites.
- Experience in customer-facing roles is advantageous.
- A full, clean driving licence is often required.
Why Work for LKQ:
- People First: We value our employees just as much as our customers.
- Work-Life Balance: Flexible working options to support your lifestyle.
- Career Growth: Genuine opportunities for progression in a thriving industry.
- Passion for Excellence: Join a team dedicated to being the best at what we do.
Field Service Engineer in Bury St Edmunds employer: Euro Car Parts Limited
Contact Detail:
Euro Car Parts Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Bury St Edmunds
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and customer feedback. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills and be ready to demonstrate them. You might get asked to troubleshoot a problem on the spot, so brush up on your hands-on experience and be prepared to impress!
✨Tip Number 3
Show off your people skills! As a Field Service Engineer, you'll be interacting with customers regularly. Be ready to share examples of how you've built strong relationships and resolved issues in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience and technical skills relevant to the Field Service Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Customer Service Skills: Since this role involves working closely with customers, make sure to highlight any previous customer-facing experience. We value strong relationships, so share examples of how you've gone above and beyond for clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Euro Car Parts Limited
✨Know Your Technical Stuff
As a Field Service Engineer, you'll need to showcase your technical skills. Brush up on the equipment and machinery relevant to the role. Be ready to discuss your hands-on experience and any troubleshooting you've done in the past.
✨Showcase Your Customer Skills
This role involves a lot of customer interaction, so be prepared to talk about your experience in customer-facing roles. Share examples of how you've built strong relationships and resolved issues for clients in previous positions.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations. Think about how you'd handle a technical issue on-site or a difficult customer. Practising these scenarios can help you respond confidently during the interview.
✨Understand Health and Safety Standards
Since compliance with health and safety is crucial, make sure you know the basics. Be prepared to discuss how you've adhered to safety protocols in past roles and how you would ensure a safe working environment on-site.