At a Glance
- Tasks: Engage with customers, resolve issues, and deliver exceptional service using your language skills.
- Company: Join Euro Auctions, the market leader in global industrial auctions.
- Benefits: Paid placement, exposure to international business, and potential travel opportunities.
- Other info: Fast-paced role with no two days the same, ideal for motivated individuals.
- Why this job: Make your placement count and develop valuable skills in a dynamic environment.
- Qualifications: Studying languages or related fields, with strong customer service and organisational skills.
The predicted salary is between 18000 - 25000 € per year.
Location: Dromore, Co. Tyrone
Euro Auctions conducts unreserved auctions of industrial plant, construction equipment and agricultural machinery on a global basis with sites in the UK, Europe, UAE, Australia, US and Canada. We are the market leader in Europe, holding more sales and selling more lots per sale than any other auction house.
Your placement year really matters especially when you are making your first career move. Euro Auctions gives you the chance to make an impact and make your placement really count. You will quickly become a respected member of the team and develop rounded business skills that will serve you regardless of where your future takes you.
This is an exciting opportunity for a highly motivated customer centric individual with a passion for languages. This position will include engaging and developing a relationship with customers and acting as an intermediary to resolve any issues they may have. As a Customer Service Advisor, you will deliver exceptional service by handling inquiries, resolving issues efficiently, and ensuring customer satisfaction. With a focus on quality and proactive support, you’ll help maintain our high service standards and contribute to a positive customer experience, and get to use your language skills every day!
This role is ideal for someone studying languages, with a passion for delivering a high level of customer service to our diverse customer base. The successful candidate will have experience working in a fast‑paced office environment and be capable of taking control of all administration involved in running an auction. This is not a typical office job; no two days will be the same. While these opportunities are initially aimed at third year placement students, they are also open to fresh graduates eager to gain valuable international business experience.
The Requirements
- Studying towards a third level discipline preferably in Languages (other disciplines will be considered)
- The ability to work full time for 12-15 months.
- Exhibit flexibility and willingness to work extra hours during busy auction periods.
- Maintain a valid passport.
- Good level of data entry with proficiency in Outlook, Word, Excel, and Power Point.
- Highly organized and conscientious and keen to deliver a high level of Customer Service.
- Excellent interpersonal skills with ability to develop long‑term relationships with new and existing customers.
- Must be eligible to live, work and remain in the UK, within 1 hour’s commute of the office you are applying to.
To exceed in this position, you will
- Be reliable, self‑motivated with good attention to detail and an exceptional work ethic.
- Possess exceptional interpersonal skills.
- Have a desire to exceed expectations.
If you think you have what it takes to make it at Euro Auctions please upload your CV, in English, via the link below or email it to careers@euroauctions.com. Please ensure you select which department you wish to be considered for. Euro Auctions thank all applicants in advance; however, only those shortlisted will be contacted. All placements are paid and offer exposure to global market, some offer the chance to travel to other sites.
Customer Service with Languages Placement / New Graduate 2026/27 - NI in Dromore employer: Euro Auctions UK Ltd
Euro Auctions is an exceptional employer that values the growth and development of its employees, particularly those in customer service roles. Located in Dromore, Co. Tyrone, we offer a dynamic work environment where new graduates can thrive, gain invaluable international business experience, and utilise their language skills daily. With a strong focus on employee engagement, competitive pay for placements, and opportunities for travel to global sites, Euro Auctions is committed to fostering a supportive culture that empowers individuals to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service with Languages Placement / New Graduate 2026/27 - NI in Dromore
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with alumni from your university. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or mentors can help you feel more confident. Focus on showcasing your language skills and customer service experience, as these are key for the role at Euro Auctions.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you’re interested in. Express your enthusiasm for their work and ask about potential opportunities. It shows initiative and can set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Tailor your CV to highlight your customer service skills and language proficiency, making it clear why you’d be a great fit for Euro Auctions.
We think you need these skills to ace Customer Service with Languages Placement / New Graduate 2026/27 - NI in Dromore
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Service role. Highlight any language skills and customer service experience you have, as these are key for us at Euro Auctions.
Craft a Catchy Cover Letter:Your cover letter should reflect your passion for languages and customer service. Use it to tell us why you're excited about this placement and how you can contribute to our team.
Show Off Your Skills:Don’t forget to mention your proficiency in Outlook, Word, Excel, and PowerPoint. We love seeing candidates who are organised and tech-savvy, so make sure to showcase these skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Euro Auctions UK Ltd
✨Know Your Customer Service Basics
Brush up on the key principles of customer service. Understand how to handle inquiries and resolve issues effectively, as this role is all about delivering exceptional service. Think of examples from your past experiences where you’ve gone above and beyond for a customer.
✨Show Off Your Language Skills
Since this position values language proficiency, be prepared to demonstrate your skills during the interview. You might be asked to converse in another language or discuss how you've used your language abilities in a customer service context. Practice speaking confidently about your experiences!
✨Research Euro Auctions
Familiarise yourself with Euro Auctions and their operations. Knowing about their auction processes and the types of equipment they deal with will show your genuine interest in the company. It’ll also help you answer questions more effectively and ask insightful ones.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of specific instances where you resolved conflicts or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
