At a Glance
- Tasks: Engage with customers, resolve issues, and deliver exceptional service using your language skills.
- Company: Join Euro Auctions, the market leader in global industrial auctions.
- Benefits: Paid placement, exposure to global markets, and potential travel opportunities.
- Other info: Dynamic role with no two days the same, ideal for motivated individuals.
- Why this job: Make your placement count and gain valuable international business experience.
- Qualifications: Studying languages or related fields, with strong customer service skills.
The predicted salary is between 18000 - 25000 € per year.
Location: Dromore, Co. Tyrone
Euro Auctions conducts unreserved auctions of industrial plant, construction equipment and agricultural machinery on a global basis with sites in the UK, Europe, UAE, Australia, US and Canada. We are the market leader in Europe, holding more sales and selling more lots per sale than any other auction house.
Your placement year really matters especially when you are making your first career move. Euro Auctions gives you the chance to make an impact and make your placement really count. You will quickly become a respected member of the team and develop rounded business skills that will serve you regardless of where your future takes you.
This is an exciting opportunity for a highly motivated customer centric individual with a passion for languages. This position will include engaging and developing a relationship with customers and acting as an intermediary to resolve any issues they may have. As a Customer Service Advisor, you will deliver exceptional service by handling inquiries, resolving issues efficiently, and ensuring customer satisfaction. With a focus on quality and proactive support, you’ll help maintain our high service standards and contribute to a positive customer experience, and get to use your language skills every day!
This role is ideal for someone studying languages, with a passion for delivering a high level of customer service to our diverse customer base. The successful candidate will have experience working in a fast‑paced office environment and be capable of taking control of all administration involved in running an auction. This is not a typical office job; no two days will be the same. While these opportunities are initially aimed at third year placement students, they are also open to fresh graduates eager to gain valuable international business experience.
The Requirements
- Studying towards a third level discipline preferably in Languages (other disciplines will be considered)
- The ability to work full time for 12-15 months.
- Exhibit flexibility and willingness to work extra hours during busy auction periods.
- Maintain a valid passport.
- Good level of data entry with proficiency in Outlook, Word, Excel, and Power Point.
- Highly organized and conscientious and keen to deliver a high level of Customer Service.
- Excellent interpersonal skills with ability to develop long‑term relationships with new and existing customers.
- Must be eligible to live, work and remain in the UK, within 1 hour’s commute of the office you are applying to.
To exceed in this position, you will
- Be reliable, self‑motivated with good attention to detail and an exceptional work ethic.
- Possess exceptional interpersonal skills.
- Have a desire to exceed expectations.
If you think you have what it takes to make it at Euro Auctions please upload your CV, in English, via the link below or email it to careers@euroauctions.com. Please ensure you select which department you wish to be considered for. Euro Auctions thank all applicants in advance; however, only those shortlisted will be contacted. All placements are paid and offer exposure to global market, some offer the chance to travel to other sites.
Customer Service with Languages Placement / New Graduate 2026/27 - NI in Banbridge employer: Euro Auctions UK Ltd
Euro Auctions is an exceptional employer that values the growth and development of its employees, particularly during their placement year. Located in Dromore, Co. Tyrone, we offer a dynamic work culture where you can utilise your language skills while engaging with a diverse customer base. With opportunities for international exposure and a commitment to high service standards, you'll gain invaluable experience that will enhance your career prospects in a supportive and fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service with Languages Placement / New Graduate 2026/27 - NI in Banbridge
✨Tip Number 1
Get to know the company inside out! Research Euro Auctions, their values, and what makes them tick. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your language skills! Since this role is all about customer service with languages, brush up on your conversational skills. Role-play common customer scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Euro Auctions and ready to take that first step in your career.
We think you need these skills to ace Customer Service with Languages Placement / New Graduate 2026/27 - NI in Banbridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Service role. Highlight any language skills and customer service experience you have, as these are key for us at Euro Auctions.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for languages and customer service. Tell us why you want to join Euro Auctions and how you can contribute to our team.
Showcase Your Flexibility:We love candidates who are adaptable! Mention any experiences where you've had to be flexible or work extra hours, especially during busy times. This will show us you're ready for the dynamic environment we offer.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the right department. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Euro Auctions UK Ltd
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand what exceptional service looks like and be ready to share examples from your past experiences. This will show that you’re not just passionate about languages, but also about delivering top-notch service.
✨Show Off Your Language Skills
Since this role involves using your language skills daily, be prepared to demonstrate your proficiency. You might be asked to converse in another language during the interview, so practice common customer service scenarios in that language to feel confident.
✨Research Euro Auctions
Familiarise yourself with Euro Auctions and their operations. Knowing about their auction process and the types of equipment they deal with can help you answer questions more effectively and show your genuine interest in the company.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their customer service strategies or how they support new graduates. It shows you’re engaged and serious about the opportunity.
