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- Tasks: Serve customers with a smile and ensure a seamless experience.
- Company: Eurest is a leader in workplace catering, committed to sustainability and employee well-being.
- Benefits: Enjoy flexible hours, career progression, and a supportive team culture.
- Why this job: Join a passionate team that values individuality and rewards hard work.
- Qualifications: Must be a great communicator, reliable, and eager to deliver outstanding service.
- Other info: Work in a fast-paced environment with opportunities for personal growth.
We are looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Eurest on a part-time basis, contracted to 15 hours per week. You will join a team that takes pride in what they do, their food, and most of all, a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will have every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Eurest and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds, and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030.
We are committed to attracting the best and brightest people to join us. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Retail Assistant employer: Eurest
Contact Detail:
Eurest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Eurest's values and mission. Understanding their commitment to sustainability and exceptional customer service will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your passion for delivering outstanding service, which is crucial for the Retail Assistant role.
✨Tip Number 3
Showcase your teamwork skills by preparing anecdotes about how you've successfully collaborated with others in fast-paced environments. Eurest values excellent team players, so highlighting your ability to work well with colleagues will set you apart.
✨Tip Number 4
Be ready to discuss how you handle pressure and maintain reliability. Think of situations where you managed time effectively or dealt with challenging customers, as this will illustrate your capability to thrive in a busy retail setting.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Eurest is looking for in a Retail Assistant. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered outstanding service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your responsibilities and achievements, focusing on teamwork, communication skills, and reliability.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Eurest
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what Eurest values.
✨Demonstrate Team Spirit
Eurest is looking for excellent team players, so be prepared to discuss your experiences working in a team. Highlight instances where you collaborated effectively with others to achieve a common goal.
✨Be Knowledgeable About the Company
Research Eurest and its commitment to sustainability and workplace catering. Showing that you understand their mission and values will demonstrate your genuine interest in the role and the company.
✨Prepare for Situational Questions
Expect questions about how you would handle specific situations, such as dealing with difficult customers or managing time under pressure. Think of examples from your past experiences that showcase your problem-solving skills and ability to stay calm in challenging situations.
