At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join Eurest, a vibrant team that values individuality and teamwork.
- Benefits: Full-time hours, career progression, and a supportive work environment.
- Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
- Why this job: Make a real impact in a fast-paced setting while enjoying food and people.
- Qualifications: Enthusiastic attitude and a passion for customer service; catering experience is a plus.
The predicted salary is between 22000 - 26000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a full‑time basis, contracted to 40 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. This position is Monday to Friday 7:30‑15:30, 37.5 hours.
Your key responsibilities will include:
- Preparing delicious, high‑quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Eurest and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding time‑keeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role, but this isn't essential.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Customer Service Assistant in London employer: Eurest
Eurest is an exceptional employer that prioritises a vibrant work culture where individuality is celebrated and employees are recognised for their contributions. With a commitment to employee growth, we offer numerous opportunities for advancement within our team, all while working in a dynamic environment that values teamwork and customer service excellence. Join us in delivering delightful food experiences while enjoying a supportive atmosphere that empowers you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Eurest. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their passionate crew.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your can-do attitude and passion for delivering excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the team. Plus, it helps you feel more confident!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Customer Service Assistant in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for food and customer service right from the start! Use your application to share why you love working with people and how you can contribute to our friendly team.
Tailor Your CV:Make sure your CV highlights relevant experience, even if it’s not directly in catering. We want to know about your teamwork skills and any customer service roles you've had that showcase your can-do attitude!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Eurest.
How to prepare for a job interview at Eurest
✨Know Your Stuff
Before the interview, make sure you understand Eurest's values and what they stand for. Familiarise yourself with their commitment to exceptional customer service and how they celebrate individuality. This will help you align your answers with their expectations.
✨Show Your Passion
During the interview, let your enthusiasm for food and people shine through. Share specific examples of how you've delivered excellent customer service in the past. This will demonstrate that you have the right attitude and are genuinely excited about the role.
✨Team Player Vibes
Eurest is looking for someone who thrives in a team environment. Be prepared to discuss your experiences working in teams, especially in busy settings. Highlight how you contribute positively to group dynamics and support your colleagues.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows that you're genuinely interested and engaged. You might ask about opportunities for progression or how they celebrate team achievements.
