Customer Service Assistant in Feltham
Customer Service Assistant

Customer Service Assistant in Feltham

Feltham Full-Time 20000 - 25000 £ / year (est.) No home office possible
Eurest

At a Glance

  • Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
  • Company: Join Eurest, a leader in workplace catering with a focus on sustainability.
  • Benefits: Full-time hours, career progression, and a supportive team environment.
  • Other info: Dynamic workplace with a commitment to diversity and sustainability.
  • Why this job: Be part of a passionate team that values individuality and rewards hard work.
  • Qualifications: Enthusiastic attitude and a desire to succeed; catering experience is a plus.

The predicted salary is between 20000 - 25000 £ per year.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a full time basis, contracted to 40 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Eurest and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030.

We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Customer Service Assistant in Feltham employer: Eurest

Eurest is an exceptional employer that values its team members and fosters a vibrant work culture where individuality is celebrated. With a commitment to employee growth and sustainability, we offer numerous opportunities for advancement within our fast-paced catering environment, ensuring that every member feels valued and empowered to succeed. Join us in delivering outstanding customer experiences while being part of a company that prioritises both people and the planet.
Eurest

Contact Detail:

Eurest Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant in Feltham

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Eurest. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their passionate crew.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your can-do attitude and passion for delivering excellent service.

✨Tip Number 3

Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, and looking the part shows you’re serious about joining the team at Eurest.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Customer Service Assistant position.

We think you need these skills to ace Customer Service Assistant in Feltham

Customer Service
Teamwork
Food Preparation
Cash Handling
Food Handling & Hygiene Standards
Health & Safety Compliance
Time Management
Ability to Work Under Pressure
Enthusiastic Attitude
Reliability
Positive Brand Representation
Attention to Detail
Adaptability

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.

Tailor Your CV: Make sure your CV reflects the skills and experiences that match what we’re looking for. Highlight any previous roles in catering or customer service, even if they’re not directly related. We love seeing how your unique background can contribute to our team!

Be Yourself: We value individuality at Eurest, so don’t be afraid to let your personality come through in your application. Share a bit about what makes you tick and how you can bring your spark to our team. Authenticity goes a long way!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our passionate team. We can’t wait to hear from you!

How to prepare for a job interview at Eurest

✨Know Your Stuff

Before the interview, make sure you understand Eurest's mission and values. Familiarise yourself with their commitment to sustainability and exceptional customer service. This will help you align your answers with what they’re looking for.

✨Show Your Passion

During the interview, let your enthusiasm for food and people shine through. Share specific examples of how you've delivered excellent customer service in the past. This will demonstrate that you’re not just a team player, but someone who genuinely cares about the experience of others.

✨Be Ready for a Fast-Paced Environment

Eurest thrives in a busy setting, so be prepared to discuss how you handle pressure. Think of times when you’ve successfully managed multiple tasks at once and be ready to share those stories. This will show that you can keep up with their dynamic work environment.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, opportunities for progression, or how they celebrate individuality within the team. This shows that you’re genuinely interested in being part of their culture and are eager to contribute.

Customer Service Assistant in Feltham
Eurest
Location: Feltham

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