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- Tasks: Join our team to prepare delicious food and create amazing customer experiences.
- Company: Eurest is a leader in workplace catering, committed to sustainability and employee well-being.
- Benefits: Enjoy flexible part-time hours, opportunities for growth, and a supportive team culture.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a plus but not required.
- Other info: We celebrate diversity and empower our employees to thrive in their careers.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a part time basis, contracted to 20 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Eurest? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Eurest and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn\’t essential.
We connect workplaces to mindful, flavourful & planet-positive catering
At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030.
We\’re people-powered at Eurest
ItÕs an understatement to say that weÕre passionate about what we do, which is why weÕre committed to attracting the best and brightest people to join us – could that be you? Find out what makes joining Eurest so exciting
Job Reference: com/0907/93486001/52490689/BU #Eurest
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Customer Service Assistant employer: Eurest
Contact Detail:
Eurest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for food and customer service during the interview. Share personal experiences where you went above and beyond to help a customer or create a memorable dining experience.
✨Tip Number 2
Familiarise yourself with Eurest's values and mission. Be prepared to discuss how your personal values align with theirs, especially regarding sustainability and creating positive workplace experiences.
✨Tip Number 3
Demonstrate your ability to work under pressure by sharing examples from previous roles. Highlight situations where you successfully managed busy periods while maintaining excellent service.
✨Tip Number 4
Prepare questions that show your interest in career progression within Eurest. Ask about training opportunities and how they support their employees' growth, which will demonstrate your commitment to long-term success.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or catering. Emphasise any roles where you worked in a fast-paced environment and showcase your ability to work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and people. Mention specific examples of how you've delivered excellent customer service in the past and express your enthusiasm for joining Eurest.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as teamwork, reliability, and a safety-first mindset. Use bullet points to make these stand out.
Show Your Personality: Eurest values individuality, so let your personality shine through in your application. Share what makes you unique and how you can contribute to their positive brand image.
How to prepare for a job interview at Eurest
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what Eurest values.
✨Demonstrate Team Spirit
Eurest is looking for a team player, so be prepared to discuss your experiences working in teams. Highlight instances where you collaborated effectively with others, especially in busy environments, to achieve common goals.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, think of examples that showcase your ability to thrive under pressure. You might want to practice answering situational questions that reflect this aspect of the job.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable about these topics will demonstrate your commitment to maintaining a safe and compliant workplace.
