Customer Service Assistant in Reading

Customer Service Assistant in Reading

Reading Full-Time 24000 - 36000 € / year (est.) No home office possible
Eurest

At a Glance

  • Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
  • Company: Eurest is a leader in workplace catering, committed to sustainability and employee well-being.
  • Benefits: Enjoy a supportive team environment, opportunities for growth, and recognition for your hard work.
  • Other info: Eurest values diversity and offers equal opportunities for all employees.
  • Why this job: Join a passionate team, thrive in a fast-paced setting, and make a positive impact on others.
  • Qualifications: A can-do attitude, teamwork skills, and a desire to succeed; catering experience is a plus.

The predicted salary is between 24000 - 36000 € per year.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a full time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s what you need to know before applying:

  • Your key responsibilities will include:
  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Eurest and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn’t essential.

At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030.

We’re people-powered at Eurest. It’s an understatement to say that we’re passionate about what we do, which is why we’re committed to attracting the best and brightest people to join us - could that be you?

Job Reference: com/2905/98498001/52498301/R/BU

#EurestCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Eurest

Contact Detail:

Eurest Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Assistant in Reading

Tip Number 1

Show your enthusiasm for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This will help you connect with the team and demonstrate that you're a great fit for the role.

Tip Number 2

Familiarise yourself with Eurest's values and mission, especially their commitment to sustainability and exceptional customer experiences. Being able to discuss how your personal values align with theirs can set you apart from other candidates.

Tip Number 3

Prepare to showcase your teamwork skills. Think of specific examples from your past experiences where you successfully collaborated with others in a busy environment. This will highlight your ability to thrive under pressure, which is crucial for this role.

Tip Number 4

Demonstrate your reliability and timekeeping skills by discussing your previous work experiences. Share instances where you managed your time effectively or went above and beyond to ensure tasks were completed on schedule, as these traits are highly valued at Eurest.

We think you need these skills to ace Customer Service Assistant in Reading

Customer Service Skills
Teamwork
Time Management
Cash Handling
Food Safety Knowledge
Hygiene Standards Compliance
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in customer service or catering. Emphasise any roles where you worked in a fast-paced environment and showcase your ability to work as part of a team.

Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for food and people. Mention specific examples of how you've delivered excellent customer service in the past and express your enthusiasm for joining Eurest.

Highlight Key Skills:In your application, focus on key skills mentioned in the job description, such as teamwork, reliability, and a can-do attitude. Use bullet points to make these stand out and ensure they align with Eurest's values.

Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in customer service roles.

How to prepare for a job interview at Eurest

Show Your Passion for Food and People

Make sure to express your enthusiasm for food and customer service during the interview. Share any relevant experiences that highlight your love for working with people and how you can contribute to creating a positive dining experience.

Demonstrate Team Spirit

Eurest values teamwork, so be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your ability to collaborate and support your colleagues, especially in a fast-paced setting.

Prepare for a Fast-Paced Environment

Since the role involves working under pressure, think of situations where you've thrived in busy environments. Be ready to explain how you manage stress and maintain high standards of service even when things get hectic.

Emphasise Reliability and Timekeeping

Reliability is key for this position. Be sure to mention your punctuality and commitment to being dependable. You might want to share specific instances where your timekeeping has positively impacted your previous roles.