At a Glance
- Tasks: Lead catering and hospitality operations in a luxury department store.
- Company: Join Eurest, a leader in creating exceptional workplace experiences.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Be part of a mission to enhance workplace culture and wellbeing.
- Why this job: Make a real impact on customer experiences in a premium setting.
- Qualifications: Senior leadership experience in hospitality or premium retail required.
The predicted salary is between 40500 - 49500 £ per year.
- Contract Director - Knightsbridge
- Up to £75,000 pr annum
- Lead an Exceptional Hospitality Experience
Are you a commercially astute hospitality leader with a passion for delivering world-class customer experiences?
We're looking for an exceptional
Contract Director to lead the catering and hospitality operation within one of the UK's most prestigious luxury department stores.
This is a unique opportunity to shape an outstanding food and beverage experience in a premium retail environment where quality, innovation and impeccable service are at the heart of everything we do.
You'll inspire high-performing teams, build strong client relationships and drive commercial success, ensuring every customer experience reflects the standards expected of a world-renowned luxury brand.
About the Role
As Contract Director, you'll have full responsibility for the operational and commercial performance of the contract.
You'll lead multiple food and beverage offers, hospitality services and retail catering operations, creating an environment where both colleagues and customers receive an exceptional experience every day.
Working closely with senior stakeholders, you'll identify opportunities for growth, champion innovation and ensure operational excellence across every aspect of the business.
This is a highly visible leadership role requiring a confident, commercially focused individual who thrives in premium environments and enjoys building engaged, high-performing teams.
- What You'll Be Responsible For
- Leading all catering, hospitality and retail food operations across the site.
- Delivering exceptional customer experiences that exceed expectations.
- Owning financial performance, including full P&L accountability, budgeting and forecasting.
- Building trusted relationships with senior client stakeholders.
- Leading, coaching and developing management teams to achieve their full potential.
- Driving innovation, new food concepts and continuous improvement.
- Ensuring the highest standards of food quality, health & safety and compliance.
- Identifying commercial opportunities to increase revenue and profitability.
- Creating a culture of engagement, accountability and excellence.
What We're Looking For
We're looking for an inspirational leader who brings
- Significant senior leadership experience within contract catering, hospitality or premium retail environments.
- Strong commercial acumen with proven P&L management.
- Experience managing large, multi-functional teams.
- Outstanding client relationship and stakeholder management skills.
- A passion for premium food, hospitality and customer service.
- A track record of driving operational excellence and continuous improvement.
- The ability to inspire teams and create a positive, high-performing culture.
- Confidence leading change while maintaining exceptional service standards.
Why Join Eurest?
Eurest , we're on a mission to make work better by helping people enjoy better breaks.
We believe that great food, welcoming spaces and meaningful moments have the power to bring people together, boost wellbeing and create thriving workplace cultures.
Every day, we help millions of people enjoy better breaks that fuel productivity, connection and happiness.
As part of our team, you'll do more than provide a service—you'll help create experiences that make a genuine difference to people's working lives.
Whether you're serving customers, preparing food, supporting operations or driving innovation, your work contributes to stronger teams, healthier habits and more successful workplaces.
We work together, support one another, take pride in what we do and never stop looking for ways to improve.
We're ambitious, people-focused and passionate about creating opportunities for our colleagues to learn, grow and build rewarding careers.
If you're looking for a leadership role where you can be yourself, make a real impact and help shape the future of workplace experiences, we'd love to hear from you.
Bring your leadership. Inspire exceptional teams. Deliver extraordinary experiences. Apply today and help create better breaks with Eurest.
Contract Director - Knightsbridge in Cheltenham employer: Eurest
Eurest is an excellent employer for those seeking a part-time Barista role in Newcastle upon Tyne, offering a vibrant work culture that celebrates individuality and fosters personal growth. With a commitment to career progression and a supportive team environment, employees can thrive while honing their craft in coffee preparation and customer service. The company also prioritises work-life balance, making it an ideal choice for those looking to blend meaningful work with personal commitments.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Director - Knightsbridge in Cheltenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eurest. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Eurest
Don't be shy about reaching out to Eurest directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Contract Director - Knightsbridge in Cheltenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eurest and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Eurest
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
