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- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join Eurest, a leader in workplace catering with a people-powered culture.
- Benefits: Flexible hours, opportunities for growth, and a supportive team environment.
- Why this job: Be the face of our brand and make a real impact on customer satisfaction.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
- Other info: Join a dynamic team committed to sustainability and celebrating individuality.
We\’re looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Eurest on a full time basis, contracted to 40 hours per week. You\’ll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.
Please note: This role is contracted to weeks per year
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities Will Include
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Hospitality Assistant Will
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
We connect workplaces to mindful, flavourful & planet-positive catering
At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030.
We\’re people-powered at Eurest
It?s an understatement to say that we?re passionate about what we do, which is why we?re committed to attracting the best and brightest people to join us – could that be you? Find out what makes joining Eurest so exciting
Job Reference: com/0901/87426001/52776274/R/BU #Eurest
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Hospitality Assistant employer: Eurest UK
Contact Detail:
Eurest UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Eurest's social media and website. Understanding their values and what makes them tick will help you connect during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle tough situations with a smile. Role-playing with a friend can really help you nail those responses.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you care about the role and are ready to represent the brand positively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. Remember, we’re all about celebrating individuality!
Tailor Your Application: Make sure to tailor your application to the Hospitality Assistant role. Highlight any relevant experience or skills that match the job description. We love seeing how you can contribute to our team and make our guests feel special!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see why you’d be a great fit for our fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like our service!
How to prepare for a job interview at Eurest UK
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings Eurest has. Being able to confidently recommend dishes or explain ingredients will show your passion for the role and impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is key for a Hospitality Assistant.
✨Demonstrate Team Spirit
Eurest values teamwork, so be ready to discuss how you work well with others. Share stories that illustrate your ability to collaborate effectively in a fast-paced environment, and don’t forget to mention any specific roles you’ve played in team successes.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about why you love working in this field and how you align with Eurest’s commitment to delivering outstanding service and celebrating individuality among team members.
