Customer Service Assistant in Frome
Customer Service Assistant

Customer Service Assistant in Frome

Frome Full-Time 20000 - 25000 £ / year (est.) No home office possible
Eurest UK

At a Glance

  • Tasks: Prepare delicious food and create attractive displays while delivering top-notch customer service.
  • Company: Join Eurest, a vibrant team that values individuality and celebrates diversity.
  • Benefits: Full-time hours, career progression opportunities, and a supportive work environment.
  • Other info: Enjoy a culture that empowers you to thrive and recognises your unique talents.
  • Why this job: Be part of a passionate team and make a real impact in a fast-paced setting.
  • Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus.

The predicted salary is between 20000 - 25000 £ per year.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a full‑time basis, contracted to 40 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. This position is Mon - Fri 7:30-15:30, 37.5 hours.

Your Key Responsibilities
  • Preparing delicious, high‑quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Eurest and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations
Ideal Candidate
  • Have an enthusiastic can‑do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety‑first mindset
  • Have experience within a similar catering‑related role, but this isn't essential.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

Customer Service Assistant in Frome employer: Eurest UK

Eurest is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture where individuality is celebrated. With a commitment to professional development and a supportive team environment, you will have the opportunity to thrive in your role as a Customer Service Assistant while enjoying a balanced work schedule from Monday to Friday. Join us to be part of a company that values diversity and rewards those who go above and beyond in delivering outstanding customer experiences.
Eurest UK

Contact Detail:

Eurest UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant in Frome

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Eurest. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their passionate crew.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your enthusiasm for customer service and teamwork. The more comfortable you are, the better you'll shine during the real deal!

✨Tip Number 3

Dress to impress! Even if the job is in a casual environment, showing up looking smart and professional can make a great first impression. It shows that you respect the opportunity and are serious about joining the team.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about the role!

We think you need these skills to ace Customer Service Assistant in Frome

Customer Service
Teamwork
Food Preparation
Cash Handling
Food Handling & Hygiene Standards
Health & Safety Regulations
Time Management
Ability to Work Under Pressure
Enthusiastic Attitude
Reliability
Attention to Detail
Positive Brand Representation

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.

Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!

Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve excelled in customer service or teamwork, and let us know why you’re excited about this role at Eurest.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Eurest UK

✨Know Your Stuff

Before the interview, make sure you understand Eurest's values and what they stand for. Familiarise yourself with their food offerings and customer service approach. This will help you demonstrate your passion for food and people during the conversation.

✨Show Your Team Spirit

As a Customer Service Assistant, being a team player is crucial. Prepare examples from your past experiences where you worked effectively in a team. Highlight how you contributed to a positive environment and helped your colleagues succeed.

✨Prepare for Fast-Paced Questions

Expect questions about how you handle pressure and busy environments. Think of specific situations where you thrived under stress, and be ready to share those stories. This will show that you can keep your cool while delivering excellent service.

✨Dress the Part

Even if the role is in a casual setting, dressing smartly can make a great first impression. Opt for clean, professional attire that reflects your enthusiasm for the position. It shows you take the opportunity seriously and are ready to represent Eurest positively.

Customer Service Assistant in Frome
Eurest UK
Location: Frome

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