Forward-Deployed AI Product Associate in London

Euphoric builds AI-first employee benefits administration software for the world's largest and most prestigious employers. We spun out of Peppy Health — a fast-growing, Series B digital health company serving major global employers — in May 2025 to tackle what we believe is the biggest untouched opportunity in enterprise software. Global employers spend $3–5 trillion on benefits every year. It's their second-largest cost after payroll — yet the entire category is still running on legacy systems and outdated assumptions. AI-first startups have almost completely overlooked it, and incumbents, constrained by decades-old tech stacks, simply can't move fast enough.

This isn't just a gigantic market, it's genuine tech for good. Smarter administration, deeper insight into what employees actually need, and clearer communication have the power to directly improve the everyday lives, wellbeing, and financial security of millions of people worldwide. We're a sharp, high-velocity team obsessed with building category-defining technology and partnering with exceptional people who want their work to truly matter.

We closed significant seed rounds in October 2025 & May 2026 and are building from a position of strength with a long cash runway. We've already secured contracts with several of the world's largest enterprises and are now preparing for rapid expansion as we scale the platform globally.

We're looking for a Forward-Deployed AI Product Associate to bring their ambition, technical curiosity, and product instinct to our high-powered team - helping us build the world's first lovable, AI-native benefits platform. You'll have real ownership, big targets, and a chance to shape both the product and the company from the ground up. We care less about traditional career paths and more about raw talent, bias for action, and the energy you bring to hard problems.

What You’ll Do:

• Sit at the intersection of engineering, product, and client delivery - owning the end-to-end implementation of our platform for enterprise clients, from onboarding through to live deployment — including visiting clients on-site, with the opportunity for global travel as we scale internationally.
• Go deep on document analysis, extraction, and data input — foundational work for our platform's AI learning that demands intellectual rigour on the front lines.
• Design and refine AI evaluation frameworks, engineer prompts across our product suite, and track product analytics on live production data.
• Build internal agentic AI workflows that automate lengthy or manual processes.
• Get hands-on with cutting-edge tools like Claude Code, Cursor, and custom MCP integrations, with the freedom to explore new AI tooling that drives product innovation.
• Gather first-hand insight from both benefits administrators and employees at global enterprises, and feed that directly back into the product to shape what we build next.
• Work closely with our Chief Product Officer, Co-founder, AI Product Lead, engineers, and Product Associates at every stage of development — bridging the gap between what customers need and what gets built.

Skills & Experience:

• Academic Excellence: You're a top graduate from a prestigious university, with an exceptional academic record that reflects your intellectual rigour and curiosity.
• AI Passion and Knowledge: You have a genuine, intense interest in AI. You’ll be asked to share your latest AI projects and explain how you stay on the cutting edge, as this is vitally important to the role.
• Early Career Experience: You have at least 12 months of professional experience, but are looking to progress to a role with more autonomy and ability to create impact. Prior entrepreneurial experience is highly valued.
• Continuous Learner: You have a voracious appetite for knowledge.

What We Look For:

• Thrive in fast-paced, feedback-rich environments.
• Take your work seriously, but not yourself.
• Be proactive, playful, and deeply curious.
• Want to build something that matters.
• Be willing to “do what it takes.”

What You’ll Get:

• Remote-first setup with access to optional shared work space passes and hubs in Central London.
• Apple MacBook and unlimited access to AI tooling of your choice.
• Private healthcare via Vitality.
• 5% employer pension contribution.
• Equity share options.
• 25 days holiday per year, plus bank holidays.
• Exceptional career growth.