At a Glance
- Tasks: Lead exciting projects in digital healthcare, improving patient experiences and launching new products.
- Company: Join a pioneering digital healthcare company with a focus on innovation and impact.
- Benefits: Employee options, wellness allowance, personal development budget, and generous holiday.
- Other info: Be part of a fun team with regular socials and excellent growth opportunities.
- Why this job: Shape a new brand and see your work directly benefit thousands of patients.
- Qualifications: 3-4 years in fast-paced environments, strong problem-solving skills, and hands-on approach.
The predicted salary is between 60000 - 80000 £ per year.
About The Role
Building the world’s largest digital healthcare company means lots of exciting challenges. We will be:
- Scaling & improving our existing Weight offering
- Launching new exciting product lines and treatments
- Creating a world class mobile experience
The Strategy & Operations Manager will work on the most pressing projects in the business, acting as a ‘swiss army knife’ and reporting to the Head of Strategic Initiatives. You will work closely with leaders such as the VP of Operations and Chief Commercial Officer and complete strategic analysis, collaborate with clinical, operations, product and growth teams to execute key initiatives, and be a thought partner to the leaders you work with.
What You’ll Do
You will lead two or more projects at a time. Examples include:
- Scoping and delivering cross‑functional initiatives (e.g., improving efficiency in a patient service team; a new retention initiative)
- Identifying and negotiating with a new brand partner (e.g., gym partnership)
- Leading commercial analysis and design of new offers within a product line (e.g., discounts, bundling, tiering)
- Working closely with technology teams to define new features that resolve problems or deliver more value to our patients
- Contributing to the strategic planning process each Cycle to determine where the business can deliver the most patient and commercial value
- Project‑managing major projects, ensuring stakeholders understand key requirements, deliver on time, and to a high bar
- Supporting a leader in setting up a new reporting or operating model for key initiatives
- Working with analytics to deliver performance insights and make recommendations on changes
Experience & Background
- 3‑4+ years in high‑velocity, high‑ownership environments – preferably including 2+ years in consulting/banking and 1‑2 years in a strategy or operations role at a start‑up
- Exceptional problem solver with structured thinking – can break down ambiguous challenges, generate hypotheses, and test them systematically
- Hands‑on – not afraid of ‘rolling up sleeves’ and getting the nitty‑gritty done to move projects forward
- Strong communication and execution focus – able to present complex ideas clearly and drive projects forward with incomplete information
- Product sensibility – understanding of how to design things people want, whether through formal product experience or adjacent roles
- High agency and comfortable with ambiguity – takes ownership, finds solutions, and thrives when priorities shift and new challenges emerge
Bonus Points
- Healthcare or regulated industry experience
- Experience building propositions or products that drive behaviour change
- Previous start‑up or scale‑up experience
Why This Role Is Exciting
- Build from zero – you’ll shape a new brand and product from the ground up and see your work in the hands of thousands of patients
- Join the founding team and play a pivotal role at the intersection of health, tech, and behaviour change
- Accelerate your growth – learn quickly, stretch your skills, and take on real ownership in a supportive, fast‑moving environment
- Drive real outcomes – see your strategic work translate into better patient experiences and business results
Benefits
- Your own stake in the business with our employee options program
- A monthly wellness allowance, for you to spend on whatever wellness means to you
- A yearly personal development budget
- 3 extra days of leave to continuously up‑skill yourself
- 25 days holiday + bank holidays, with an enhanced parental leave policy
- A fun office with regular socials including after‑school sport, clubs, cycle kick‑offs and seasonal parties
- Your own MacBook and more!
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
Strategy & Operations Manager employer: Eucalyptus
Contact Detail:
Eucalyptus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy & Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and challenges, so you can show how your skills align with their goals. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience makes you the perfect fit for the Strategy & Operations Manager role. Keep it concise but impactful – we love a good story!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for passionate candidates who are eager to make a difference.
We think you need these skills to ace Strategy & Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategy & Operations Manager role. Highlight your relevant experience in consulting or strategy, and show us how you can tackle the exciting challenges we face at StudySmarter.
Showcase Your Problem-Solving Skills: We love a good problem solver! Use your application to demonstrate how you've tackled ambiguous challenges in the past. Share specific examples where your structured thinking made a difference in your previous roles.
Communicate Clearly: Strong communication is key for this role. Make sure your application is clear and concise. Present your ideas in a way that’s easy to understand, and don’t shy away from showcasing your ability to drive projects forward.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Eucalyptus
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects mentioned in the job description. Be ready to discuss how you would approach scoping and delivering cross-functional initiatives, as well as your experience with project management.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your structured thinking and problem-solving abilities. Think of situations where you broke down complex challenges and generated effective solutions, especially in high-velocity environments.
✨Communicate Clearly and Confidently
Practice presenting complex ideas in a clear and concise manner. You’ll need to demonstrate your strong communication skills, so consider doing mock interviews with friends or colleagues to refine your delivery.
✨Embrace Ambiguity and Ownership
Be ready to discuss how you've thrived in ambiguous situations and taken ownership of projects. Share specific examples where you found solutions and adapted to shifting priorities, as this role requires a high level of agency.