Operations Analyst

About Eucalyptus

We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long‑term care. Euc is the company behind Juniper, one of the world’s largest weight‑management programs combining GLP‑1 medication with personalized nutrition, movement support, and clinician‑led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Compound, focused on longevity and preventive health, complements this ecosystem and extends our mission to make good health last a lifetime. Published clinical research shows that our combined clinical and behavioral approach helps patients lose significantly more weight during their treatment with Juniper by four times.

Our Growth Story

• 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.
• Scaled to over 100,000 monthly active patients across our weight‑management program.
• Grew the UK patient base from 4,000 to ~40,000 and received selective NICE endorsement to provide services to the NHS.
• Tailored our offering to over 5,000 patients in Germany and Japan.

About The Role (What You’ll Be Doing)

We’re looking for our very own ‘smooth operator’ to contribute to scaling and optimizing our fulfillment operations in the UK. Operations can be messy and sometimes a quick‑and‑dirty solution is right. At other times, rigor is rewarded. Ops Analysts are incredibly structured thinkers with relentless focus on understanding the ‘why’, forming testable hypotheses and using data to drive decisions. You synthesize tonnes of info; you build a clear vision; you document your work – in short, you turn chaos into clarity. In operations we continually think about three things: cost, quality, and scale… Do our patients have the highest quality interactions every single day? Do we maintain our high safety standards as we grow? Are there ways to increase our efficiency and reduce costs while not compromising on quality or safety? Your work as Operations Analyst will be a mixture of BAU and project‑based work to improve the above area as we scale. You’ll dive deep on a problem, using data to truly understand it, weigh potential solutions and then execute. You’ll build solutions that are ‘good enough’, then iterate.

Examples Projects You Could Own

• Support the launch of new treatments, brands, and product lines, ensuring our fulfillment and supply chain operations are ready to scale quickly and maintain high‑quality service.
• Work cross‑functionally to launch our new eCommerce offering, designing fulfillment flows and operational processes that balance speed, cost, and patient experience.
• Support pharmacy expansion projects, helping to operationalize new facilities and ensuring alignment between local regulations, systems integration, and supply capabilities.
• Design and implement an improved inventory management system to ensure accurate stock levels, reduce waste, and streamline fulfillment across our pharmacy network.
• Partner with Tech and Product teams to roll out new systems that enhance visibility, automation, and control across the supply chain and fulfillment lifecycle.
• Identify and lead cost improvement projects, using data to uncover inefficiencies in logistics, shipping, and supplier management while maintaining compliance and quality.

About You (Who You Are)

• 3+ years in consulting, technology, venture capital and/or start‑up space (particularly in an operational role, and bonus for prior experience working with/for B2C consumer brands).
• A degree with a strong quantitative or analytical component – such as business, finance, computer science, engineering, or mathematics.
• A skilled problem solver: Robust analytical capabilities & attention to detail, with the ability to synthesize findings, draw out insights and execute on recommendations.
• Manage many things at once: Strong ability to prioritize, take initiative to manage a project end to end and communicate what’s important to key stakeholders.
• Executional powerhouse: Strategy is simple, achieving it through flawless execution is what’s hard. Maintaining momentum will require good judgment and acting quickly within a fast‑paced environment.
• Empathetic towards patients: You take steps to dig deep into the patient experience, understand where service standards may be lacking, and drive improvements forward.
• Team player: We’re a fast‑growing team and there will be blurred lines between roles. We will all need to pitch in to get the job done. This includes being ready to help others, motivating the team and prioritizing what will move the needle, regardless of task or team.
• Strong generalist toolkit: Exceptional written, presentation, and verbal communications skills that can be applied across organizational levels, countries and cultures. Comfortable with numbers and synthesizing data into clear insights and opportunities.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men’s health and well‑being, fertility, and skincare.

Here’s What Makes Joining Euc Unique

• What’s next – Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world‑changing – We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast‑paced, and deeply rewarding.
• Make real impact – You will deliver work that directly shapes patient outcomes and scales evidence‑based care across markets.
• Accelerate your growth – You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team – You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

• Be an owner – Your own stake in the business with our employee options program.
• Invest in your growth – Annual development budget plus 3 days of professional development leave.
• Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration.
• Support your well‑being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you.
• Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year.
• Join a connected team – A vibrant office culture with regular socials, clubs, after‑school sport, and seasonal events.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.