At a Glance
- Tasks: Conduct online consultations and provide medical support to patients on their digital treatment journey.
- Company: Join Eucalyptus, a fast-growing digital healthcare company making a real impact on patient lives.
- Benefits: Enjoy competitive pay, wellness allowances, personal development budgets, and 25 days holiday.
- Other info: Flexible hours available, with opportunities for part-time work and career growth.
- Why this job: Be part of a mission to create a preventative healthcare ecosystem and help thousands of patients.
- Qualifications: Must hold a medical license in an EU country and be fluent in German and English.
The predicted salary is between 30000 - 40000 £ per year.
About Euc
We’re making good health last a lifetime. More than 1 billion people globally live with obesity — a major leading indicator of many preventable chronic diseases such as diabetes and heart disease. Eucalyptus is the company behind “Juniper”, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists. Our published clinical research demonstrates that our combined approach to weight management and lifestyle change means that our patients are 4x as likely to lose significant weight through their course of treatment with Juniper. Since launching, we’ve grown fast to support millions of patients.
In the UK we grew from 5,000 to ~30,000 patients, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 45 to 165. Globally, we grew revenue by >120% YoY, while reducing cash burned by 90% YoY and grew our valuation to >$500M USD, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe and AirBnb. We launched our Germany business in 2023. In 2025, we’ve already tripled our patient numbers and are on track to 5x by the end of the year.
As one of the first members of our Germany team, you’ll thrive in a fast‑paced, high‑growth environment where wearing multiple hats is the norm. We move quickly, and are always focused on building and refining the experience as we scale.
What’s next? Since reaching over 60,000 patients globally through our weight management program, our goal in 2025 is to extend access to our core treatment program to over 100,000 patients, whilst launching into new conditions, demographics and geographies as we move towards our vision of creating a preventative healthcare ecosystem. We’re going to build the world’s largest international digital healthcare company. This will be really hard to do, but very rewarding and possibly, the adventure of a lifetime with some of the best operators you will ever work with.
About the role (What you’ll be doing)
- Conduct online consultations and provide medical support to patients throughout their digital treatment journey
- Evaluate medical histories and make informed clinical decisions in line with our clinical guidelines
- Collaborate with our Clinical Director to ensure high standards of patient care
- Review and update medical guidelines and clinical practices to maintain quality and safety
- Work cross‑functionally with our pharmacy, medical support, and operations team to deliver a seamless and patient‑centered experience
About you (Who you are)
Must haves
- You hold a medical license in an EU country (Approbation)
- You are fluent in German and English
- You have at least 2 years of experience as a practicing physician in the fields of general medicine, internal medicine, neurology, psychiatry, or pain medicine
- You are comfortable using digital tools and able to handle multiple tasks effectively
Nice to haves
- You have experience or at least a strong interest in telemedicine and are excited to shape the future of digital healthcare
- You enjoy the flexibility of working beyond traditional hours – whether that’s early mornings, evenings, or weekends
- You’re interested in part‑time work and are happy to start with just a few hours per week
So, why join Eucalyptus?
- Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else. Helping impact patients lives for the better from the moment you join Euc.
- You’ll be supported to accelerate your career - Regular feedback alongside our bi‑annual performance reviews, a professional development budget & leave help ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
- You’ll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself every day, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
- We also offer a range of benefits including your own stake in the business with our employee options program, a monthly wellness allowance, a yearly personal development budget and 3 extra days of leave to continuously up‑skill yourself, 25 days holiday + bank holidays with an enhanced parental leave policy, a fun office with regular socials including after school sport, clubs, cycle kick offs and seasonal parties, and your own MacBook.
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
Medical Support Associate, DE employer: Eucalyptus
Eucalyptus is an exceptional employer, offering a dynamic and fast-paced work environment where you can make a real impact on patients' lives from day one. With a strong commitment to employee growth, we provide regular feedback, professional development budgets, and a supportive culture that values autonomy and collaboration. Our unique benefits, including employee options, wellness allowances, and a vibrant office culture, ensure that you thrive both personally and professionally in our mission to revolutionise digital healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Support Associate, DE
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We think you need these skills to ace Medical Support Associate, DE
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for the Medical Support Associate, DE at Eucalyptus, focus on highlighting your clinical experience and any specific training you've undergone. Include any relevant placements or internships you’ve completed, as well as any certifications that bolster your qualifications in human medicine.
Highlight Your Soft Skills:In the field of human medicine, soft skills are just as crucial as technical knowledge. Mention your communication skills, empathy, and teamwork experiences in your CV and cover letter. This shows that you can work well in a clinical setting and with patients, which is super important in this industry!
Tailor Your Cover Letter Thoughtfully:Be sure to personalise your cover letter for the Medical Support Associate, DE at Eucalyptus. Mention why you’re passionate about human medicine and how you align with the company’s mission. This is your chance to convey your enthusiasm and make a case for why you'll be a valuable addition to the team!
Include Continuing Education:Make sure to mention any ongoing education or courses you’re taking to keep your skills sharp. In human medicine, staying updated with the latest practices is key. It shows you’re dedicated to your field, which employers like Eucalyptus will definitely appreciate!
How to prepare for a job interview at Eucalyptus
✨Brush Up on Clinical Knowledge
Since you're aiming for a role in human medicine, make sure you’re sharp on the latest clinical guidelines and practices relevant to the position. Be prepared to discuss case studies or scenarios you might encounter in the role. This will show that you're not just knowledgeable but also ready to apply that knowledge in real-life situations.
✨Demonstrate Soft Skills
In human medicine, technical skills are crucial, but don’t forget to showcase your soft skills like communication, empathy, and teamwork. In your answers, share specific examples of how you've worked effectively with patients or colleagues in the past, as these traits are highly valued in clinical settings.
✨Know Your CV Backwards
As you’re applying for a full-time position, your CV should tell a story. Be ready to discuss every part of it, especially your clinical experiences, the impact you had, and what you learned. Employers want to see how your journey has prepared you for this role, so think of it like you're taking them through your professional narrative.
✨Prepare for Ethical Scenarios
Ethics are a big deal in human medicine, so expect questions that assess your decision-making in tricky situations. Think about how you'd handle ethical dilemmas or patient confidentiality concerns. Prepare a few examples that illustrate your thought process and how you prioritise patient welfare in your decision-making.
