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- Tasks: Provide outstanding medical advice and triage patient enquiries efficiently.
- Company: Join Eucalyptus, a fast-growing digital healthcare company focused on weight management.
- Benefits: Flexible part-time hours, competitive pay, and the chance to make a real impact.
- Why this job: Be part of a mission to transform healthcare and support thousands of patients.
- Qualifications: Experience in medical support or customer service is a plus.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 ÂŁ per hour.
About Euc
We’re making good health last a lifetime. More than 1 billion people globally live with obesity — a major leading indicator of many preventable chronic diseases such as diabetes and heart disease. Eucalyptus is the company behind “Juniper”, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.
Our published clinical research demonstrates that our combined approach to weight management and lifestyle change means that our patients are 4x as likely to lose significant weight through their course of treatment with Juniper. Since launching, we’ve grown fast to support millions of patients. In the UK we grew from 5,000 to ~30,000 patients, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 45 to 165.
Globally, we grew revenue by >120% YoY, while reducing cash burned by 90% YoY and grew our valuation to >$500M USD, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe and AirBnb.
What’s next? Since reaching over 60,000 patients globally through our weight management program, our goal in 2025 is to extend access to our core treatment program to over 100,000 patients, whilst launching into new conditions, demographics and geographies as we move towards our vision of creating a preventative healthcare ecosystem. We’re going to build the world’s largest international digital healthcare company. This will be really hard to do, but very rewarding and possibly, the adventure of a lifetime with some of the best operators you will ever work with. If that gets you excited, let’s talk.
About the role (What you’ll be doing)
The Medical Support team is at the heart of Eucalyptus and our brands. The team thrives on making every patient feel uniquely cared for and ensuring our Prescribers and fellow team members can rely on us.
- Triaging asynchronous medical enquiries efficiently to ensure excellent patient safety and care is provided;
- Providing outstanding medical advice to patients at scale.
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
Medical Support Specialist - UK, Part time (Contractor) in London employer: Eucalyptus
Contact Detail:
Eucalyptus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Support Specialist - UK, Part time (Contractor) in London
✨Tip Number 1
Network like a pro! Reach out to people in the medical field, especially those connected to Eucalyptus. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your medical knowledge and understanding Eucalyptus's approach to weight management. Show us you’re passionate about making a difference in patients' lives!
✨Tip Number 3
Practice common interview questions with a mate or in front of the mirror. Confidence is key, and we want to see you shine when discussing how you can contribute to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission at Eucalyptus.
We think you need these skills to ace Medical Support Specialist - UK, Part time (Contractor) in London
Some tips for your application 🫡
Show Your Passion for Healthcare: When writing your application, let your enthusiasm for healthcare shine through! We want to see how much you care about making a difference in patients' lives, especially in the context of obesity management.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Medical Support Specialist role. Highlight relevant experience and skills that align with our mission at Eucalyptus, so we can see why you're the perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Eucalyptus.
How to prepare for a job interview at Eucalyptus
✨Know Your Stuff
Make sure you understand the role of a Medical Support Specialist and the specifics of Eucalyptus' approach to weight management. Brush up on relevant medical knowledge, especially around obesity and chronic diseases, so you can speak confidently about how you can contribute.
✨Show Your Passion
Eucalyptus is all about making health last a lifetime. During your interview, express your enthusiasm for preventative healthcare and how you align with their mission. Share personal stories or experiences that highlight your commitment to patient care and support.
✨Prepare for Scenarios
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think about past experiences where you've triaged medical enquiries or provided advice under pressure, and be ready to discuss these in detail.
✨Ask Thoughtful Questions
At the end of the interview, have some insightful questions ready. This shows your interest in the role and the company. You might ask about the team dynamics, how they measure success in patient care, or what challenges they foresee as they expand their services.
