Eucalyptus is expanding its outsourced operations network to support global patient care. You will stand up and run partner hubs, evaluate and onboard BPO vendors, and manage every contract and rate card.
You will chair quarterly reviews and keep a unified standard across partners to preserve patient experience. Leading the commercial machinery, you will implement SLAs, monitor KPIs, and plan capacity for peak periods.
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Global Vendor & Performance Lead, Patient Operations employer: Eucalyptus
Eucalyptus is an exceptional employer dedicated to transforming healthcare through innovative digital solutions, particularly in men's health. With a strong focus on employee growth, you will benefit from an annual development budget, generous leave policies, and the opportunity to work alongside global experts in a collaborative environment. Join us in making a meaningful impact on patient outcomes while enjoying a supportive work culture that values your well-being and professional development.