Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide expert technical support for chillers and heat pumps across Europe.
- Company: Leading global manufacturer of high-efficiency heating and cooling products.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Opportunity for business trips across Europe and career growth.
- Why this job: Join a top company and make a difference in HVAC and refrigeration.
- Qualifications: Engineering qualification and 5+ years of HVAC experience required.
The predicted salary is between 50000 - 70000 £ per year.
A new vacancy for a Senior Technical Support Engineer (HVAC & Refrigeration) with the European division of a leading global manufacturer of high-efficiency heating & cooling products. Based at the company's offices in the west London area, the Senior Technical Support Engineer will be responsible for supporting its distributors, consultants and end users in the UK and across Europe.
Key requirements:
- Technical qualification in relevant engineering discipline
- HVAC/Refrigeration engineering experience related to Chillers/Heat Pumps (ideally 5yrs+)
- Understanding of water systems for cooling & heating applications
- Knowledge of heat pumps & water systems
- Strong communication skills
- Strong problem-solving skills
- Multi-tasking
- Knowledge of other European language(s) would be an advantage
Business trips across Europe will be required occasionally.
Senior Technical Support Engineer - Chillers and Heat Pumps employer: ETS Technical
Contact Detail:
ETS Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Support Engineer - Chillers and Heat Pumps
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC and Refrigeration industry. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and show off your expertise.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your knowledge of chillers and heat pumps, and be ready to solve real-world problems on the spot. We recommend practising with friends or colleagues to get comfortable with the pressure.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to explain your thought process clearly when tackling technical questions. We want to see how you can convey complex ideas simply, especially since you'll be supporting distributors and end users.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Senior Technical Support Engineer role!
We think you need these skills to ace Senior Technical Support Engineer - Chillers and Heat Pumps
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in HVAC and Refrigeration, especially with chillers and heat pumps. We want to see how your skills match the job description, so don’t be shy about showcasing your engineering qualifications and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Technical Support Engineer role. Share specific examples of your past experiences and how they relate to the responsibilities outlined in the job description.
Show Off Your Communication Skills: Since strong communication skills are key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We want to see that you can communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at ETS Technical
✨Know Your Stuff
Make sure you brush up on your HVAC and refrigeration knowledge, especially around chillers and heat pumps. Be ready to discuss specific projects or experiences where you've solved technical problems, as this will show your expertise and confidence in the field.
✨Show Off Your Communication Skills
Since this role involves supporting distributors and end users, practice explaining complex technical concepts in simple terms. You might even want to prepare a few examples of how you've successfully communicated with non-technical stakeholders in the past.
✨Be Ready for Problem-Solving Scenarios
Expect to face some hypothetical scenarios during the interview. Think about common issues that arise in HVAC systems and how you would approach solving them. This will demonstrate your analytical skills and ability to think on your feet.
✨Cultural Fit Matters
Research the company culture and values. Be prepared to discuss how your personal values align with theirs, especially since you'll be working across Europe. Showing that you understand and appreciate their ethos can set you apart from other candidates.