At a Glance
- Tasks: Support customers with precision components and systems for high-tech labs.
- Company: Join a global engineering manufacturer with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Other info: Collaborative environment with potential for career progression.
- Why this job: Be part of a dynamic team making a difference in scientific advancements.
- Qualifications: Technical sales experience and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
A new vacancy for an Internal Sales Engineer (Laboratory Tech) with a small UK division of a global engineering manufacturer of precision components and systems used in high-tech laboratories, medical devices, and scientific instruments. Working closely with the external sales team, the Internal Sales Engineer will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination. You will also be required to communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently.
Key responsibilities:
- Respond to incoming customer calls and emails - verify product availability, pricing, and shipping details.
- Work closely with internal departments and external sales colleagues.
- Use SAP and CRM systems to manage customer and sales information.
- Provide occasional support for warehouse activities when required.
Candidate profile:
- Experience in a technical sales/customer support role in a manufacturing or engineering environment.
- Good basic engineering knowledge and comfortable discussing technical matters with customers.
- Knowledge of Microsoft Office, SAP, Salesforce (or similar CRM).
Internal Sales Engineer - Laboratory Technologies employer: ETS Technical
Join a dynamic and innovative team at our small UK division of a global engineering manufacturer, where your role as an Internal Sales Engineer will be pivotal in supporting high-tech laboratories and medical devices. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering comprehensive training and opportunities to advance your career. Located in a vibrant area, we provide a supportive environment with flexible working arrangements and a commitment to employee well-being, making us an excellent employer for those seeking meaningful and rewarding employment.
