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- Tasks: Provide technical aftersales support and promote innovative refrigeration products across Europe.
- Company: Leading global manufacturer of high-efficiency heating and cooling products.
- Benefits: Hybrid working options, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the refrigeration industry.
- Qualifications: Technical qualification in Engineering and 2 years of relevant experience required.
- Other info: Exciting role with travel opportunities and a focus on continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
A new vacancy for a Commercial/Industrial Refrigeration Engineer - Aftersales with the UK division of a leading global manufacturer of high-efficiency heating and cooling products. The company is looking for a motivated and ambitious individual to provide technical aftersales support to distributors, consultants, and end users in the UK & across Europe.
The job will cover various aftersales services for products for customers, including:
- Providing both office and on-site technical support
- Carrying out product demos & training
- Delivering presentations
The Commercial/Industrial Refrigeration Engineer - Aftersales will be required to continuously develop his/her knowledge in the technical specification of the company's products. Responsibilities will include:
- Technical aftersales support to distributors, consultants, and end users
- Responding to technical inquiries by e-mail or phone without delays and attending site visits when required (around 5% travel)
- Submitting reports for technical supports for site visits
- Promoting new refrigeration products
- Introducing new products highlighting the features and benefits
- Creating presentations to enlighten the features and benefits for customers/distributors
- Calculating the products' performance and/or cost-saving benefits
- Preparing company technical support documents
- Proposing ideas to improve technical documents for distributors
- Creating new service tools
- Registering subsidy schemes/certification programs
- Registering new products with national subsidy schemes, quality certification schemes, and other country requirements
- Arranging and supporting random tests as required
- Collecting market information/surveys for new products, benchmarking, and analysing competitors' new products
Key candidate requirements:
- A technical qualification in a relevant Engineering discipline (such as HVACR, Mechanical Engineering, etc.)
- At least 2 years experience in an aftersales support (or related) role working with HVACR products & systems
- Knowledge of refrigeration cycle; commercial refrigeration systems; VRF systems; Building Management Systems; EU regulations/directives related to air conditioning/refrigeration
- Eligible to work in the UK and travel in the EU without restrictions (either now or in the future)
- Strong interpersonal and communication skills
- Strong problem-solving skills
- Understanding of customer requirements
- Presentation skills
- Knowledge of Microsoft applications (Windows, Word, Excel, PowerPoint)
Commercial Refrigeration Engineer - Aftersales Support - Europe employer: ETS Technical Sales
Contact Detail:
ETS Technical Sales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Refrigeration Engineer - Aftersales Support - Europe
✨Tip Number 1
Network like a pro! Reach out to your connections in the refrigeration and HVACR industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone, so leverage that!
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your technical expertise and past projects. This is your chance to shine and demonstrate how you can provide top-notch aftersales support. We love seeing creativity!
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common scenarios you might face in the job. Think about how you’d respond to technical inquiries or present new products. We want you to feel confident and ready to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for motivated individuals like you who are eager to make a difference in the refrigeration field.
We think you need these skills to ace Commercial Refrigeration Engineer - Aftersales Support - Europe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Commercial Refrigeration Engineer. Highlight your relevant experience in aftersales support and any technical qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about refrigeration engineering and how your background makes you a great fit for our team. Keep it engaging and personal – we love to see your personality!
Show Off Your Technical Knowledge: In your application, don’t forget to showcase your understanding of refrigeration systems and EU regulations. We’re looking for someone who can hit the ground running, so let us know how your expertise aligns with our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at ETS Technical Sales
✨Know Your Stuff
Make sure you brush up on your technical knowledge about refrigeration systems and HVACR products. Be ready to discuss the refrigeration cycle, commercial refrigeration systems, and any relevant EU regulations. This will show that you're not just a candidate, but someone who understands the industry inside out.
✨Practice Your Presentation Skills
Since the role involves creating presentations and delivering product demos, practice explaining complex concepts in simple terms. You might even want to prepare a mini-presentation on a refrigeration product to showcase your skills during the interview. This will demonstrate your ability to communicate effectively with both technical and non-technical audiences.
✨Show Off Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled technical inquiries or challenges in past roles. Think of situations where you provided aftersales support and how you resolved issues for customers. This will highlight your strong problem-solving abilities, which are crucial for this position.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with questions that show your interest in the company and the role. Ask about their latest products, the team you'll be working with, or how they measure success in aftersales support. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
