At a Glance
- Tasks: Support and enhance software applications and databases while ensuring outstanding user service.
- Company: Join a dynamic team focused on innovative IT solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting career path with potential travel opportunities and a collaborative work environment.
- Why this job: Make a real impact by ensuring systems run smoothly and users are satisfied.
- Qualifications: GCSEs in Maths, English, and Computing; degree in a related field preferred.
The predicted salary is between 35000 - 45000 € per year.
We are looking for a proactive and technically skilled individual to support, enhance, and develop our software applications and databases. In this role, you will play a key part in ensuring our systems operate efficiently, our data is reliable, and our users receive an outstanding service experience.
What you'll do:
- Provide development and support for software applications, databases, and reporting solutions.
- Monitor Service Desk activity, resolve support requests in a timely manner, and maintain high levels of customer satisfaction.
- Contribute to forward planning for infrastructure requirements, capacity, and availability based on business software needs.
- Play a key role in business continuity and disaster recovery planning, ensuring systems are robust and risk‑resilient.
- Support financial and operational processes through reliable, well‑maintained information systems.
Key Responsibilities:
- Diagnose and resolve software incidents across a range of software applications.
- Provide user administration for the ERP system and bespoke applications in use.
- Create, develop and maintain bespoke in-house systems in line with defined business requirements.
- Maintain IT Security Documentation.
- Keep abreast of security vulnerabilities and apply software patches to in-house applications.
- Ensure licensing compliance is always maintained.
- Assist all users with any logged IT related incidents when requested.
- Accurately record, update and document requests using the IT service desk system.
Qualifications and Skills Required:
- Good understanding of programming languages (such as Studio.Net or similar) and SQL/DBA skills: VB.Net (current systems), C# or equivalent or ASP.Net for future developments if required.
- SQL Server, management and T-SQL coding.
- Oracle Database, management and PL/SQL coding.
- Prior knowledge of ERP systems (such as IFS) preferred but not essential.
- SAP Crystal Reports skills (within IFS).
- Some knowledge of MS Office (Excel / macros - VB6 based), preferred but not essential.
- Atlassian Jira and Confluence knowledge, preferred but not essential.
- Qlik Sense development, preferred but not essential.
- Novacura Flow development, preferred but not essential.
- Basic understanding of Microsoft networks, Active Directory a benefit, some Linux also.
Qualifications:
- GCSE Grade A-C/9-4 Math’s, English and a Computing related subject or equivalent.
- Computing Diploma or equivalent.
- Degree at minimum 2:1, or equivalent, in a Computing related subject.
- Knowledge of HMG accreditation processes within the Defence Industry, preferably with experience of designing and documenting ISO 27001 compliant systems and procedures.
Additional Requirements:
- Driving License.
- Travel to alternative locations in the UK (and rarely but potentially abroad) as required.
- Out of hours work may be required in line with the support needs of the business from time to time.
Note: All candidates must meet the security vetting requirements relevant to the role. For reasons of national security, applicants must be British nationals. Dual nationals may be permitted in exceptional circumstances.
Information System Analyst in Rugeley employer: ETS-Lindgren GmbH
As an Information System Analyst with us, you'll thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and opportunities to engage in innovative projects that enhance your skills while contributing to our mission of delivering exceptional service. Located in a vibrant area, our company fosters a strong sense of community and encourages a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Information System Analyst in Rugeley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving programming languages and database management. This will give employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to software applications and IT support. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Information System Analyst in Rugeley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experiences that match the job description. We want to see how your programming knowledge and database skills align with what we're looking for, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Information System Analyst role. Share specific examples of how you've tackled similar challenges in the past.
Show Off Your Technical Skills:We’re keen on your technical abilities, so be sure to mention any relevant programming languages and tools you’ve worked with. If you’ve got experience with SQL or ERP systems, let us know!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your application process.
How to prepare for a job interview at ETS-Lindgren GmbH
✨Know Your Tech Inside Out
Make sure you brush up on your programming languages and database skills, especially VB.Net and SQL. Be ready to discuss your experience with software applications and how you've resolved incidents in the past. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved software issues before. Think about specific incidents where you improved user satisfaction or streamlined processes. This will demonstrate your proactive approach and ability to handle support requests efficiently.
✨Understand the Business Needs
Familiarise yourself with the company's software requirements and how they align with their business goals. Be ready to discuss how you can contribute to forward planning for infrastructure and capacity based on these needs. This shows that you’re thinking strategically about your role.
✨Be Ready for Security Discussions
Since IT security is crucial, be prepared to talk about your knowledge of security vulnerabilities and compliance, especially regarding ISO 27001. Highlight any experience you have with maintaining IT security documentation and applying software patches, as this will be a key part of the role.
