Associate Product Manager - Insurance in London

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services.

We are looking for a driven Associate Product Manager to join our Flexibility Products team, working across both our in-house OTA brands and our major B2B partners. In this role, you will step into a fast-paced technology organization and play a crucial part in supporting our travel insurance and underwriting portfolio - covering strategy, insurer and underwriting partnerships, coverage design, regulatory compliance, and commercial performance.

This is not just a supporting role - you will take full ownership of insurance initiatives and workstreams, from initial requirements all the way through to implementation, working closely with insurers, underwriters, brokers, along with internal stakeholders and B2B partners.

If you are a self-organized, proactive problem-solver who excels at bridging the gap between insurance complexity and commercial business stakeholders, we want to hear from you!

Responsibilities

• Support the Travel Insurance PM in delivering the insurance product roadmap, strategy, and commercial performance across in-house brands and B2B partners.
• Own insurance initiatives, capabilities, and workstreams from requirements through to implementation.
• Support the creation and maintenance of Epics, Features, business cases, requirements, use cases, and supporting documentation, in line with product roadmap governance.
• Support insurer sourcing and partner evaluation activities, contributing to due diligence, comparison, and selection processes.
• Support partner onboarding and relationship management with insurers, underwriters, and brokers, helping ensure smooth implementation and ongoing collaboration.
• Support underwriting and regulatory compliance governance, ensuring product design, customer journeys, and commercial initiatives reflect regulatory and underwriting requirements, in collaboration with insurers, partners, legal, and compliance teams.
• Support portfolio performance management by tracking KPIs such as insurance revenue, attach rate, active provider partnerships, and regulatory compliance.
• Assist with market and competitive research within the insurance sector, and support market expansion initiatives covering new insurers, products, and markets.
• Support experimentation and A/B testing activities to validate product and commercial hypotheses.
• Assist with forecasting and profitability analysis, providing product expertise and market context to support business assumptions.
• Support crisis and incident response processes relating to claims or underwriting escalations, helping coordinate a timely and appropriate resolution.
• Act as a delegate for the Travel Insurance PM when required, representing insurance products in meetings, reviews, stakeholder discussions, and delivery forums.
• Support B2B onboarding initiatives and help ensure insurance product capabilities meet client requirements and implementation needs.
• Contribute to business reviews, client presentations, product narratives, and adoption plans.
• Track insurance initiatives, risks, dependencies, and implementation progress, escalating issues where appropriate.
• Develop deep knowledge of the travel insurance portfolio, underwriting and regulatory landscape, partner ecosystem, and operating model.

Requirements

• Degree in Business, Economics, Finance, Computer Science, or a related field, or equivalent practical experience.
• 3+ years of relevant working experience in product management, insurance/underwriting operations, or a related commercial role (preferably within insurance, insuretech, travel tech or SaaS products).
• Experience creating product documentation, business cases, and presentations for both internal and customer-facing audiences.
• Self-organized and thorough, with an intrinsic appreciation for driving projects forward efficiently.
• Capacity to work independently and as a team member with minimal supervision.
• Ability to act proactively, take initiative, and pay close attention to detail.
• Exceptional written and verbal communication, with the ability to translate complex concepts into non-technical business value.
• High level of responsibility and integrity, combined with eagerness to work in a multicultural, international environment subject to continuous change.

Preferred

• Prior exposure to insurance, underwriting, or regulated financial products, ideally within travel insurance or a related sector.
• Entry-level data analysis skills (some exposure to BI tools, knowledge of MS Excel, ability to prepare reports and map data from different sources).
• Previous exposure to building or working on B2B customer-facing products and tools.
• Familiarity with tools such as Jira / Confluence / Qlikview/Qliksense.

Competitive Benefits

We pay fairly and align compensation with your role's impact on the company. Referral bonus, pension and insurances are also applicable, with some variations across our locations.

Wellbeing & Community

In order to be the best version of you every day, you need an environment that provides for your wellbeing. From breakfast & good coffee to start your day to healthcare, employee assistance plans and team bonding events we've got you covered!

Opportunities for Development

You will find extensive learning opportunities, team training and workshops connected to your role as well as guidance from renown leaders, all provided in a fast pace environment with flat hierarchies.

Hybrid Work

We want you to enjoy the best of all worlds and we know that doesn't always mean working at the office. We have a hybrid policy, including working from anywhere 2 weeks every year.

Diversity disclaimer

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage.