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- Tasks: Provide expert regulatory advice and ensure compliance with FCA Consumer Duty.
- Company: Join a dynamic team at eToro, a leader in financial services.
- Benefits: Enjoy BUPA medical cover, pension contributions, and recharge days.
- Why this job: Make a real impact in a fast-paced, innovative environment.
- Qualifications: 7+ years in compliance roles with strong FCA knowledge.
- Other info: Work in a hybrid model with a vibrant office culture.
The predicted salary is between 36000 - 60000 ÂŁ per year.
eToro is looking for an experienced and intellectual Compliance Manager with a strong focus on the FCA Consumer Duty to join our UK Compliance team. Reporting directly to the UK Head of Compliance, you will advise the business on regulatory requirements and controls—ensuring our products and services consistently deliver good customer outcomes. This is a hands‑on operational role, whilst also supporting business‑level strategy for UK Compliance, and is suited to an experienced compliance professional who thrives in fast‑paced, highly regulated environments and enjoys applying pragmatic, commercially‑minded compliance solutions.
What will you be doing?
- Provide expert regulatory advice and develop frameworks to ensure compliance with the Consumer Duty and other FCA regulations.
- Hold designated delegated responsibility for the Consumer Duty domain within the Firm’s Management Responsibilities Map.
- Oversee compliance with COBS, Consumer Duty, and Product Governance (PROD) rules.
- Administer the Consumer Duty Governance Committee, preparing relevant MI and discussion materials.
- Coordinate and produce the Firm’s annual Consumer Duty Board Report.
- Deliver regular reports to senior stakeholders on compliance performance, emerging risks, and regulatory developments.
- Partner with operational teams to embed compliance “by design” across business processes.
- Promote continuous improvement by streamlining compliance workflows and leveraging technology and AI‑driven tools.
- Maintain accurate and up‑to‑date compliance records across all business areas.
- Conduct monitoring and assurance reviews relating to Consumer Duty compliance.
Requirements
- 7+ years of experience in compliance‑focused roles building, implementing and maintaining compliance processes and Consumer Duty policies.
- Proven experience in a regulated financial services environment—ideally within retail investments or crypto assets.
- Strong understanding of the FCA Consumer Duty and wider consumer protection regulations.
- Solid knowledge of Conduct Risk and Product Governance frameworks.
- Confident interpreting and applying regulatory materials (e.g., FCA Handbook, Consultation Papers, Dear CEO letters).
- Proficiency in Excel and familiarity with AI or data analysis tools to support compliance insights.
- Excellent communication and presentation skills—able to translate complex regulations for both technical and non‑technical audiences.
- Demonstrated ability to work in a dynamic, fast‑changing environment.
Why Join Us?
We are an inclusive and social team, based in fantastic offices in Canary Wharf, London, and working a hybrid home and office arrangement. We love what we do and are proud of our culture of flexibility and autonomy. Our benefits include BUPA medical cover, 6% pension contribution, daily lunch allowance, as well as additional leave days – our highly valued recharge days. We have lots of other cool perks like fantastic parties, eToro merchandise, birthday money and many other special touches to keep you happy!
Location: Canary Wharf, London
Employment type: Full‑time
Seniority level: Not Applicable
Compliance Manager - Consumer Duty employer: eToro
Contact Detail:
eToro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Manager - Consumer Duty
✨Tip Number 1
Network like a pro! Reach out to people in the compliance field, especially those who work at eToro or similar companies. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the FCA Consumer Duty and related regulations. We want to see that you can talk the talk and walk the walk when it comes to compliance!
✨Tip Number 3
Showcase your problem-solving skills! Think of examples where you've tackled compliance challenges head-on. We love candidates who can think outside the box and come up with practical solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Compliance Manager - Consumer Duty
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Compliance Manager role. Highlight your experience with FCA regulations and Consumer Duty, as well as any relevant achievements that showcase your compliance expertise.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully navigated compliance challenges in the past, and don’t forget to express your enthusiasm for joining our team!
Showcase Your Skills: We want to see your skills in action! If you have experience with data analysis tools or AI-driven compliance solutions, make sure to mention it. This will help us understand how you can contribute to our continuous improvement efforts.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people and shows us you're serious about joining our fantastic team at eToro!
How to prepare for a job interview at eToro
✨Know Your Regulations
Make sure you brush up on the FCA Consumer Duty and other relevant regulations before your interview. Being able to discuss these in detail will show that you’re not just familiar with the rules, but that you can apply them practically in a fast-paced environment.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully implemented compliance processes or frameworks. Highlighting your 7+ years of experience in compliance-focused roles will demonstrate your capability and confidence in handling the responsibilities of the position.
✨Communicate Clearly
Practice explaining complex regulatory concepts in simple terms. The ability to translate intricate regulations for both technical and non-technical audiences is crucial, so think of ways to convey your knowledge effectively during the interview.
✨Emphasise Continuous Improvement
Be ready to discuss how you've promoted continuous improvement in compliance workflows in previous roles. Mention any experience with leveraging technology or AI-driven tools, as this aligns well with the expectations of the role and shows your forward-thinking approach.
