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- Tasks: Provide technical support to end-users and troubleshoot hardware, software, and network issues.
- Company: Join a leading IT reseller and systems integrator with a strong reputation in the industry.
- Benefits: Enjoy a competitive day rate and gain valuable experience in a dynamic work environment.
- Why this job: This role offers hands-on experience and the chance to work with cutting-edge technology.
- Qualifications: Proven experience in IT support, knowledge of Windows 10 & 11, and networking skills required.
- Other info: Onsite position from January to March, Monday to Friday, 9-5.
The predicted salary is between 35000 - 49000 £ per year.
1 x L2 engineer Monday – Friday 9-5 onsite 6th Jan – End of March Location – Aberdare Day rate: £175 (umbrella/inside IR35) The role is with a major name IT reseller and systems integrator, they need an onsite Support Engineer for a Manufacturing client based in the area. They need someone with proven experience in providing technical support to end-users, with good knowledge of hardware, software, and network systems, including Windows 10 & 11, file and folder security principles, Cisco, PBX & VOIP telephone systems, SharePoint, Microsoft Office Suite, and TCP/IP Networking. …
IT Support Engineer employer: Etonwood
Contact Detail:
Etonwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Make sure to brush up on your technical skills related to Windows 10 & 11, as well as networking principles like TCP/IP. Being able to demonstrate your knowledge in these areas during the interview will set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with the specific hardware and software tools mentioned in the job description, such as Cisco systems and VOIP telephone systems. Having hands-on experience or relevant certifications can give you a significant edge.
✨Tip Number 3
Prepare to discuss your previous experiences in providing technical support to end-users. Be ready to share specific examples of challenges you've faced and how you resolved them, as this will showcase your problem-solving skills.
✨Tip Number 4
Since this role is onsite, emphasize your ability to work effectively in a team environment and communicate clearly with non-technical users. Highlighting your interpersonal skills can make a big difference in how you're perceived by the hiring team.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in providing technical support, especially with Windows 10 & 11, Cisco, and VOIP systems. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant experience and how it aligns with the requirements listed in the job description.
Highlight Relevant Skills: Clearly list your technical skills related to hardware, software, and network systems. Emphasize your knowledge of file and folder security principles and your experience with Microsoft Office Suite and SharePoint.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support Engineer.
How to prepare for a job interview at Etonwood
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows 10 & 11, Cisco systems, and VOIP telephone systems. Highlight specific examples where you successfully resolved technical issues for end-users.
✨Demonstrate Problem-Solving Abilities
Employ the STAR method (Situation, Task, Action, Result) to describe past challenges you've faced in IT support. This will help illustrate your analytical skills and how you approach problem-solving.
✨Familiarize Yourself with the Company
Research the IT reseller and systems integrator's services and clients. Understanding their business model and the specific needs of their manufacturing client can give you an edge during the interview.
✨Prepare Questions for the Interviewers
Think of insightful questions related to the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
