At a Glance
- Tasks: Engage customers, maximise sales, and maintain store standards in a luxury retail environment.
- Company: Join Eton, a prestigious global brand with a rich heritage since 1928.
- Benefits: Competitive pay, dynamic work culture, and opportunities for personal growth.
- Other info: Full-time position starting July/August 2026 with ongoing application reviews.
- Why this job: Be part of a passionate team and create memorable shopping experiences for customers.
- Qualifications: Sales experience, excellent communication skills, and a positive attitude.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for enthusiastic and positive sales associates to join our Eton shirts retail team at our shop in Selfridges on Oxford Street, London. The successful candidate will be well presented and articulated, with the confidence to offer a luxury service and build relationships with clients.
About us: Eton is a global brand with an omnichannel presence, founded in Sweden in 1928. Its exclusive shirts and accessories reach customers on etonshirts.com, in own brand stores, and in the world’s major multi-brand platforms and department stores. Our company culture promotes an open environment by all of us being transparent, respectful, honest and trusting.
The ideal candidate:
- We always look for those who will best fit into our company culture and who share our core values:
- ONE ETON: we work together, we win together.
- EMPOWERING: we show respect for others.
- WORK SMART: we say yes to the right challenges, the right way.
- QUALITY-DRIVEN: we exist to offer high-quality products and to do high-quality work in every touchpoint.
- CUSTOMER-COMMITTED: the customer is always the most important person in the room.
- PROGRESSIVE: we are innovative and always have the future in mind.
In addition to sharing our core values you are:
- A sales person, both in values and volumes of sales
- Well-mannered, articulated and can communicate to customers on all levels
- Smart and presentable with an ability to work as part of a team or individually to deliver and maintain a high standard of service in every aspect
- Energetic and enthusiastic
- Fluent in English, additional language is meriting
Responsibilities:
- Act as an Eton brand ambassador and product expert
- Greeting customers entering the store with identifiable enthusiasm and a desire to help everyone
- Proactively deliver the Brand’s selling process, maximizing sales opportunities in order to achieve individual and store sales target and KPIs
- Building up a client base and proactively contacting customers and maintaining relationships by memorable shopping experiences
- Be one of our Custom Made ambassadors
- Maintaining store standards and re-merchandising the store based on current and in-store trends
- Willingness to undertake stockroom duties and inventory needs
- Assisting the management team in maximizing stores sales and profitability
Position: Full time
Joining date: July/August 2026
We review applications on an ongoing basis.
Sales Associate | Eton Selfridges London employer: ETON
Eton is an exceptional employer, offering a vibrant work culture that values transparency, respect, and collaboration. Located in the heart of London at Selfridges, employees benefit from being part of a prestigious brand known for its high-quality products, while enjoying opportunities for personal growth and development within a supportive team environment. With a commitment to empowering staff and fostering innovation, Eton provides a rewarding experience for those passionate about delivering luxury customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate | Eton Selfridges London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like ETON, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like ETON!
We think you need these skills to ace Sales Associate | Eton Selfridges London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at ETON, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at ETON and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show ETON that you’re ready to jump in and contribute right away!
How to prepare for a job interview at ETON
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
