At a Glance
- Tasks: Lead a team to keep our school clean and welcoming while solving problems on the go.
- Company: Join Eton College, a prestigious institution with a commitment to excellence.
- Benefits: Enjoy a generous pension, private healthcare, subsidised lunches, and discounts at local businesses.
- Other info: Flexible shifts with great career growth opportunities in a supportive team.
- Why this job: Make a real difference in students' lives by ensuring a tidy environment.
- Qualifications: Experience in housekeeping supervision and strong communication skills are essential.
Our Cleaning Duty Managers are fundamental to ensuring that our school buildings, boarding houses and public areas are kept clean, tidy and inviting. Working on a rota pattern which covers 7 days per week, the Cleaning Duty Managers are responsible for troubleshooting problems that arise, organising short term cover at times when the Workforce Planner is not on duty, building and maintaining close working relationships with Dames and other key stakeholders to ensure that their needs are being met, and working with the Head of Housekeeping and Central Cleaning and the Housekeeping and Central Cleaning Supervisors to identify areas for improvement in our cleaning service.
Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.
Benefits
- Generous pension scheme with an 11% employer contribution (4.9% employee contribution)
- Salary exchange for pensions and private healthcare
- Confidential Employee Assistance Programme
- Enhanced family-friendly pay
- Cycle to work scheme
- Subsidised lunches during term time
- Free or significantly discounted access to the College's excellent sport and leisure facilities
- Discounts with local retailers and businesses
Main Duties
- Building and maintaining positive and constructive working relationships with Dames, Heads of Department and other key stakeholders to ensure that their needs are being met.
- Undertaking regular visits to boarding houses and other departments to hear feedback, and liaising closely with the Dame Cluster Group Heads about the housekeeping service that is provided.
- Working closely with the Domestic Bursar and the Housekeeping and Cleaning Supervisors to address any feedback.
- Troubleshooting any emergencies/problems which arise, where relevant working in conjunction with the Housekeeping Supervisors and the Workforce Planner regarding any staffing considerations to resolve those problems.
- Ensuring that the Housekeeping and Cleaning Team are meeting the required standards and SLAs (including COSHH standards) and that there is consistency across the school.
- Organising cover to address emergencies and short-term cover issues when the Workforce Planner is not on duty.
- Supporting the Housekeeping and Cleaning Supervisors to deal with issues within their team as and when required.
- Assisting with the management of disputes or employee relations issues when requested.
- Supporting the induction, training and monitoring of new housekeeping/cleaning staff.
- Supporting the Domestic Bursar in managing employee relations issues as required.
- Conducting and managing performance reviews and appraisals.
- Working with the Workforce Planner to identify any deficiencies in workforce or resource, and suggest training requirements.
- Supporting delivery of training and refreshers as requested and required by law and College policy.
- Identifying ways in which the cleaning and housekeeping provision across the school can be improved.
- Being flexible to work across the cleaning and housekeeping operation in the College as required.
- Undertaking any other reasonable duties to help facilitate the smooth running of cleaning and housekeeping services within the Boarding Houses.
All employees of Eton College are also expected to:
- Develop a good understanding of safeguarding procedures, given all positions at Eton are classed as regulated activity.
- Demonstrate a commitment to safeguarding and promoting the welfare of children.
- Understand and comply with procedures and legislation relating to confidentiality.
- Display a commitment to and promotion of equality, diversity and inclusion.
The Ideal Candidate
- Proven supervisory experience within a housekeeping or cleaning team, ideally within a hospitality environment.
- Demonstrable relationship building skills, combined with a desire to provide excellent customer service at all times.
- Excellent communication skills both verbal and written with the ability to effectively influence people, gain buy-in and develop trust.
- High levels of resilience combined with a problem-solving ability.
- Willingness to undertake cleaning as and when required.
Working pattern
This role is a permanent position working 52 weeks a year. Our two Cleaning Duty Managers work a rotating shift pattern of four days on and four days off throughout the year. The normal working day is 7am to 6.30pm, with one unpaid hour for lunch. You will be entitled to 28 days holiday, 3 of these days will need to be reserved for the Christmas shut down period. You are also entitled to 8 bank holidays.
About The College
We are an equal opportunities employer and are seeking applications from suitable candidates from all backgrounds. We are dedicated to creating and sustaining an environment that values individuality and difference and celebrates the diversity of both staff and pupils by fostering perseverance, tolerance and integrity.
If you have any queries about the application process or any problem with submitting your application online, the Recruitment Team will be happy to help.
Should you require any reasonable adjustments to be made or facilities provided to enable you to apply online, please do not hesitate to contact us.
DISCLOSURE CHECKS
Eton College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service, and where applicable, Prohibition checks.
If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS.
It is a criminal offence for any person who is barred from working with children to attempt to apply for a position at the College.
Cleaning Duty Manager in Windsor employer: Eton College
Eton College is an exceptional employer that prioritises the well-being and development of its staff, offering a comprehensive benefits package including a generous pension scheme, private healthcare, and access to outstanding sports and leisure facilities. The work culture fosters collaboration and inclusivity, with ample opportunities for professional growth and training, making it an ideal environment for those seeking meaningful and rewarding employment in a prestigious educational setting.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Duty Manager in Windsor
✨Tip Number 1
Get to know the school culture! Before your interview, do a bit of research on Eton College. Understanding their values and how they operate will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! As a Cleaning Duty Manager, you'll need to troubleshoot issues on the spot. Think of examples from your past experience where you've successfully handled challenges and be ready to share them during your interview.
✨Tip Number 3
Build rapport with your interviewers! During the interview, make an effort to engage with them. Ask questions about their experiences at Eton and share your own thoughts. This will help you stand out and demonstrate your relationship-building skills.
✨Tip Number 4
Apply early through our website! Since they might close applications early if they get a lot of candidates, don’t wait until the last minute. Get your application in as soon as possible to increase your chances of landing that interview!
We think you need these skills to ace Cleaning Duty Manager in Windsor
Some tips for your application 🫡
Get to Know Us:Before you start your application, take a moment to explore our website and get a feel for who we are at StudySmarter. Understanding our values and culture will help you tailor your application to show how you fit in.
Tailor Your Application:Make sure to customise your CV and cover letter for the Cleaning Duty Manager role. Highlight your supervisory experience and relationship-building skills, and don’t forget to mention any relevant cleaning or hospitality background!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Use clear, concise language and structure your thoughts logically to demonstrate your ability to influence and build trust.
Apply Early!:We might close applications early if we receive a lot of interest, so don’t wait until the last minute! Submit your application through our website as soon as you can to ensure you don’t miss out on this opportunity.
How to prepare for a job interview at Eton College
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Cleaning Duty Manager. Familiarise yourself with the key duties mentioned in the job description, such as building relationships with Dames and Heads of Department, troubleshooting issues, and maintaining high cleaning standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves a lot of interaction with various stakeholders, be prepared to discuss your experience in building relationships and providing excellent customer service. Think of specific examples where you've successfully managed conflicts or improved team dynamics, as this will highlight your interpersonal skills.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, especially regarding emergencies or staffing issues. Prepare some real-life examples where you've had to think on your feet and resolve a situation effectively. This will show that you're resilient and capable of handling the challenges that come with the job.
✨Demonstrate Your Commitment to Standards
The role requires a keen eye for detail and a commitment to maintaining high standards. Be ready to discuss how you ensure quality in your work and any relevant training you've undertaken, such as COSHH or health and safety protocols. This will reassure the interviewers that you take pride in your work and understand the importance of cleanliness in a school environment.
