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- Tasks: Lead and inspire your team while creating unforgettable experiences for guests.
- Company: Join the vibrant ETM Group, a top hospitality brand in London.
- Benefits: Generous salary, half-price food and drinks, and access to wellness resources.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Proven experience in high-quality venues and a passion for team development.
- Other info: Enjoy a supportive environment with great career growth and fun team culture.
The predicted salary is between 36000 - 60000 £ per year.
The General Manager role is about leading, developing, and coaching your team as well as creating memorable experiences for team members and guests alike. If this sounds like you then get in touch!
WHY WORK FOR ETM?
- Generous salary package (Based on experience)
- Half price food and drinks at any ETM Group venue, for you and up to 5 friends - any day, any time.
- 48 hours per week contract
- Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline
- Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates
- 24/7 access to a doctor via phone or webcam
- An extra day of holiday added to your allowance each year you're with us, up to 5 extra days (this is after 2 years service)
- Generous employee referral scheme.
- Discounted gym memberships and classes across London
- Money off your shopping at many high street stores
ABOUT US
ETM Group is a London based hospitality group with a rich collection of bars, restaurants and classic British pubs. We are all about quality, personality and memorable experiences for our guests. Being part of our ETM family you must live by our EPIC values of Excellence, Passion, Integrity and Challenge, and you must be able to transmit these within the team.
ABOUT YOU
We are looking for an experienced General Manager who will be responsible for building the business and ensuring the smooth operational running of the venue as well as the management and development of your team. Creating an outstanding guest experience will be at the heart of what you do every day, so it's important that you share our beliefs and standards for excellence.
The ideal General Manager will have:
- A track record of exceptional performance in a high-quality venue.
- A drive for service excellence
- The ability to work autonomously as well as effectively alongside our head office operations team
- A passionate and inspiring attitude
- A strong grasp of day to day and annual financial aspects of the business
- A passion for the training and development of your team
- A forward thinking focus and a desire to build the business
We know hospitality can be hard work, but it's very rewarding! As part of the ETM family, we always pull together with smiles on our faces. Why not check us out on social media? Search @ETMCollectionldn and @Sport_ldn on Facebook, Instagram or LinkedIn and find out what it's like to work with us.
ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
General Manager - Hat and Tun in London employer: ETM
Contact Detail:
ETM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Hat and Tun in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out ETM's social media and website. Understanding their EPIC values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved guest experiences. This will help you demonstrate your passion and ability to inspire others during the interview.
✨Tip Number 3
Be ready to discuss financials! Brush up on your knowledge of day-to-day and annual financial aspects. Showing that you can manage the business effectively will impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the ETM family!
We think you need these skills to ace General Manager - Hat and Tun in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about creating memorable experiences for both guests and your team.
Highlight Your Experience: Make sure to showcase your track record in high-quality venues. We love seeing specific examples of how you've driven service excellence and developed your team in previous roles.
Be Authentic: Don't be afraid to let your personality come through in your application. We value authenticity and want to know the real you, so share your unique approach to leadership and teamwork!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with the ETM family!
How to prepare for a job interview at ETM
✨Know Your EPIC Values
Before the interview, make sure you understand ETM's EPIC values: Excellence, Passion, Integrity, and Challenge. Think of examples from your past experiences that demonstrate how you've embodied these values in your work. This will show that you align with their culture and are ready to lead by example.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific instances where you've successfully developed and coached your team members. Highlight any strategies you've used to create a positive and productive work environment.
✨Prepare for Operational Questions
Expect questions about the day-to-day operations of a venue. Brush up on your knowledge of financial management, service excellence, and operational efficiency. Be ready to discuss how you've handled challenges in previous roles and what steps you took to ensure smooth operations.
✨Create a Memorable Guest Experience
Since creating outstanding guest experiences is key, think of innovative ideas you've implemented in the past. Be ready to share how you’ve gone above and beyond to ensure guests leave happy. This will demonstrate your commitment to service excellence and your ability to drive business success.