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For Companies At a Glance
- Tasks: Lead and inspire your team while creating unforgettable experiences for guests.
- Company: Join ETM Group, a vibrant hospitality family in London.
- Benefits: Generous salary, half-price food, extra holidays, and wellness support.
- Why this job: Make a real impact in a dynamic environment with a focus on excellence.
- Qualifications: Proven experience in high-quality venues and a passion for team development.
- Other info: Be part of a supportive team that values personality and memorable experiences.
The predicted salary is between 36000 - 60000 £ per year.
The General Manager of a restaurant is the most crucial position in the entire business. This role is about leading, developing, and coaching your team as well as creating memorable experiences for team members and guests alike.
WHY WORK FOR ETM?
- Generous salary package (Based on experience)
- Half price food and drinks at any ETM Group venue, for you and up to 5 friends - any day, any time.
- Your birthday lunch in your venue is on us
- 48 hours per week contract
- Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline
- Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates
- 24/7 access to a doctor via phone or webcam
- An extra day of holiday added to your allowance each year you're with us, up to 5 extra days (this is after 2 years service)
- Generous employee referral scheme.
- Discounted gym memberships and classes across London
- Money off your shopping at many high street stores
ABOUT US
ETM Group is a London based hospitality group with a rich collection of bars, restaurants and classic British pubs. We are all about quality, personality and memorable experiences for our guests. Being part of our ETM family you must live by our EPIC values of Excellence, Passion, Integrity and Challenge, and you must be able to transmit these within the team.
ABOUT YOU
We are looking for an experienced General Manager who will be responsible for building the business and ensuring the smooth operational running of the venue as well as the management and development of your team. Creating an outstanding guest experience will be at the heart of what you do every day, so it's important that you share our beliefs and standards for excellence.
The ideal General Manager will have:
- A track record of exceptional performance in a high-quality venue.
- A drive for service excellence
- The ability to work autonomously as well as effectively alongside our head office operations team
- A passionate and inspiring attitude
- A strong grasp of day to day and annual financial aspects of the business
- A passion for the training and development of your team
- A forward thinking focus and a desire to build the business
We know hospitality can be hard work, but it's very rewarding! As part of the ETM family, we always pull together with smiles on our faces.
ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
General Manager in Slough employer: ETM Group
Contact Detail:
ETM Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with people on social media. You never know who might have the inside scoop on a General Manager position at a fab venue.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share stories about your experiences and how you've created memorable moments for guests and teams alike.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. For ETM, embody their EPIC values of Excellence, Passion, Integrity, and Challenge in your responses. This will show you're not just a fit for the role, but also for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the ETM family. Let’s make it happen!
We think you need these skills to ace General Manager in Slough
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see how much you care about creating memorable experiences for guests and developing your team. Share specific examples that highlight your enthusiasm.
Tailor Your CV: Make sure your CV is tailored to the General Manager role at ETM. Highlight your experience in high-quality venues and any achievements that demonstrate your drive for service excellence. We love seeing how you've made a difference in previous roles!
Be Authentic: We appreciate authenticity, so don’t be afraid to let your personality come through in your application. Share your unique approach to leadership and how you embody our EPIC values of Excellence, Passion, Integrity, and Challenge.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get to know you better. Plus, we can’t wait to see what you bring to the ETM family!
How to prepare for a job interview at ETM Group
✨Know Your EPIC Values
Before your interview, make sure you understand ETM's EPIC values: Excellence, Passion, Integrity, and Challenge. Think of examples from your past experiences that demonstrate how you've embodied these values in your work. This will show that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific instances where you've successfully developed and coached your team, and how that led to improved performance or guest satisfaction. This will highlight your ability to inspire and motivate others.
✨Understand Financial Aspects
Brush up on your knowledge of day-to-day and annual financial management in a restaurant setting. Be ready to discuss how you've managed budgets, maximised profits, or reduced costs in previous roles. This will demonstrate your capability to handle the financial responsibilities that come with the position.
✨Prepare Questions About Guest Experience
Think about what makes a memorable guest experience and prepare thoughtful questions to ask during the interview. This could include inquiries about ETM's approach to customer service or how they gather feedback. Showing genuine interest in enhancing guest experiences will set you apart as a candidate who truly cares.