At a Glance
- Tasks: Lead a dynamic kitchen team and create exceptional dining experiences at Marlowe.
- Company: Join ETM Group, a leading hospitality business in London with a focus on quality and innovation.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work environment.
- Other info: Be part of a passionate team committed to excellence and creativity.
- Why this job: Make your mark in a vibrant restaurant while developing your culinary leadership skills.
- Qualifications: Proven experience as a Head Chef or Senior Sous Chef in premium dining.
The predicted salary is between 28575 - 34925 £ per year.
Marlowe is a contemporary bar and restaurant located near Old Street, in the heart of London's vibrant Shoreditch neighbourhood. Situated within a 5 star Montcalm East, Autograph Collection hotel, Marlowe offers a refined yet welcoming dining experience, combining a stylish, design-led setting with a vibrant atmosphere and a strong focus on exceptional service. Alongside its all-day restaurant offering, the kitchen is responsible for delivering a high-quality breakfast service for hotel guests, ensuring a consistently excellent dining experience throughout the day. Seasonal dishes and a curated drinks offering complete the experience, creating a polished and engaging destination for both hotel guests and local visitors.
As part of ETM Collection within ETM Group, Marlowe sits within a portfolio recognised for operational excellence, people development, and some of London's most distinctive hospitality venues.
Role Overview: At ETM Group, being a Head Chef is both a creative leadership role and a commercial responsibility. You're not just leading a kitchen - you're shaping the culinary identity of your venue, driving standards, and delivering exceptional food experiences that reflect our premium positioning and EPIC values. At Marlowe, this also means overseeing a kitchen operation within a hotel environment, where expectations extend beyond the restaurant itself. You will be responsible for delivering a consistently high-quality breakfast service for hotel guests, alongside the restaurant's all-day food offering, ensuring that every service meets the standards and expectations of the hotel brand. Maintaining excellent food safety, hygiene, presentation and operational standards will be essential, with a strong focus on consistency across every aspect of the kitchen operation.
Across our ETM Collection venues - from rooftop restaurants to refined dining spaces - our Head Chefs lead high-performing kitchen teams to deliver seasonal, modern menus with consistency, creativity, and precision. You are responsible for setting the tone in your kitchen, fostering a culture of excellence, and ensuring every dish reflects the quality and attention to detail our guests expect. We place our kitchens in the hands of passionate and inspiring chefs. As Head Chef, you'll operate with a high level of ownership and autonomy, supported by a group known for delivering premium hospitality at scale. From menu development and supplier relationships to team development and cost control, you will balance creativity with strong commercial acumen to drive performance.
If you are passionate about food, leadership, and delivering exceptional dining experiences, this is an opportunity to make your mark within one of London's leading hospitality groups.
Company Benefits:
- Competitive industry pay (based on salary & Tronc)
- Guaranteed 48 hours per week contract
- 50% discount for you and up to 5 friends at any of our venues
- 5.6 weeks paid annual leave
- Pension
- Quarterly Incentive Scheme
- Generous employee referral scheme
- Discounted shopping at many high street stores
- Cycle to work scheme
- Access to Stream for better money management
- Access to the award-winning Hospitality Action Charity, offering an Employee Assistance Programme
- Group-wide Learning and Development opportunities
- Complimentary hot drinks in your venue
- Complimentary meal on shift
- Your birthday lunch is on us
The ideal candidate will present:
- Proven Experience: You have significant experience as a Head Chef or Senior Sous Chef in a high-quality or premium dining environment, ideally with experience in hotel kitchens or breakfast operations.
- Leadership Skills: You are a strong and inspiring kitchen leader, with a passion for developing and mentoring your team.
- Financial Acumen: You have a solid understanding of kitchen financials, including GP management, cost control, and labour optimisation.
- Quality & Consistency: You are committed to delivering exceptional food standards, with a strong attention to detail and the ability to maintain consistency across breakfast and all-day service.
- Hotel Standards: You understand the expectations of operating within a hotel environment and can ensure that all kitchen operations, food safety, hygiene and service standards align with the hotel's brand requirements.
- Commercial Awareness: You understand how to balance creativity with profitability, driving menu performance and operational efficiency.
- Problem-Solving Ability: You thrive in a fast-paced kitchen environment and can adapt quickly to challenges.
- Passion for Food: You have a deep appreciation for modern cuisine, seasonality, and evolving food trends.
- A Hands-On Approach: You lead from the front, maintaining a strong presence in the kitchen and setting the standard for your team.
About Us: ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, we deliver exceptional food, drink, entertainment, and guest experiences across the capital. From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Head Chef - Marlowe - London, EC1V 1JH employer: ETM Group
ETM Group is an exceptional employer that prioritises its people, offering a vibrant work culture where leaders are nurtured and encouraged to thrive. With a commitment to professional growth through extensive learning and development opportunities, employees enjoy a generous salary package, guaranteed service charge share, and enticing perks like a 50% discount, all within a dynamic restaurant environment that values Excellence, Passion, Integrity, and Challenge.
StudySmarter Expert Advice🤫
We think this is how you could land Head Chef - Marlowe - London, EC1V 1JH
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ETM Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ETM Group
Don't be shy about reaching out to ETM Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Chef - Marlowe - London, EC1V 1JH
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ETM Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ETM Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
