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- Tasks: Lead and inspire your team while creating unforgettable experiences for guests.
- Company: Join the vibrant ETM Group, a top hospitality brand in London.
- Benefits: Enjoy half-price food, flexible pay access, and extra holiday days.
- Why this job: Make a real impact in a dynamic environment with a passionate team.
- Qualifications: Proven experience in high-quality venues and a drive for excellence.
- Other info: Be part of a supportive family that values growth and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
The General Manager of a restaurant is the most crucial position in the entire business. This role is about leading, developing, and coaching your team as well as creating memorable experiences for team members and guests alike.
WHY WORK FOR ETM?
- Generous salary package (Based on experience)
- Half price food and drinks at any ETM Group venue, for you and up to 5 friends - any day, any time.
- Your birthday lunch in your venue is on us
- 48 hours per week contract
- Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline
- Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates
- 24/7 access to a doctor via phone or webcam
- An extra day of holiday added to your allowance each year you’re with us, up to 5 extra days (this is after 2 years service)
- Generous employee referral scheme.
- Discounted gym memberships and classes across London
- Money off your shopping at many high street stores
ABOUT US
ETM Group is a London based hospitality group with a rich collection of bars, restaurants and classic British pubs. We are all about quality, personality and memorable experiences for our guests. Being part of our ETM family you must live by our EPIC values of Excellence, Passion, Integrity and Challenge, and you must be able to transmit these within the team.
ABOUT YOU
We are looking for an experienced General Manager who will be responsible for building the business and ensuring the smooth operational running of the venue as well as the management and development of your team. Creating an outstanding guest experience will be at the heart of what you do every day, so it’s important that you share our beliefs and standards for excellence.
The ideal General Manager will have:
- A track record of exceptional performance in a high-quality venue.
- A drive for service excellence
- The ability to work autonomously as well as effectively alongside our head office operations team
- A passionate and inspiring attitude
- A strong grasp of day to day and annual financial aspects of the business
- A passion for the training and development of your team
- A forward thinking focus and a desire to build the business
We know hospitality can be hard work, but it’s very rewarding! As part of the ETM family, we always pull together with smiles on our faces.
ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
General Manager - London, EC1N 8HX employer: ETM Group
Contact Detail:
ETM Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - London, EC1N 8HX
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at ETM. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal meet-up, let your passion for hospitality shine through. Remember, they want someone who embodies their EPIC values!
✨Tip Number 3
Do your homework! Familiarise yourself with ETM's venues and their unique offerings. This will not only impress them but also help you tailor your approach to fit their vibe.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the ETM family!
We think you need these skills to ace General Manager - London, EC1N 8HX
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about creating memorable experiences for guests and your team. Share specific examples that highlight your enthusiasm and commitment.
Tailor Your Application: Make sure to customise your application to fit the General Manager role at ETM. Highlight your relevant experience and skills that align with our EPIC values of Excellence, Passion, Integrity, and Challenge. This shows us you understand what we’re all about!
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your written application. Share your unique story and what makes you a great fit for our team. Remember, we’re looking for someone who can inspire and lead!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the ETM family!
How to prepare for a job interview at ETM Group
✨Know Your EPIC Values
Before the interview, make sure you understand ETM's EPIC values: Excellence, Passion, Integrity, and Challenge. Think of examples from your past experiences that demonstrate how you've embodied these values in your work. This will show that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team, so be prepared to discuss your leadership style. Share specific instances where you've successfully developed and coached your team members. Highlight how you create memorable experiences for both staff and guests, as this is key to the role.
✨Understand Financial Aspects
Brush up on your knowledge of day-to-day and annual financial management. Be ready to discuss how you've managed budgets or improved profitability in previous roles. This will demonstrate your capability to handle the financial responsibilities that come with being a General Manager.
✨Prepare Questions About the Venue
Show your genuine interest by preparing thoughtful questions about the restaurant and its operations. Ask about their current challenges, team dynamics, or future goals. This not only shows your enthusiasm but also helps you gauge if the venue aligns with your vision for success.