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For Companies At a Glance
- Tasks: Drive sales and build relationships in a vibrant hospitality environment.
- Company: Join ETM Group, a leader in London's premium hospitality scene.
- Benefits: Enjoy 33 days holiday, discounts, and flexible working options.
- Why this job: Make an impact in a dynamic role at a flagship venue.
- Qualifications: Proven success in business development and a passion for hospitality.
- Other info: Collaborative culture with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
ETM Group is a dynamic premium hospitality business behind some of London's most exciting restaurant and bar destinations. Our Head Office teams are the engine of our operations - partnering with venues to deliver excellence, champion our people, and support the continued growth of the brand. We are looking for individuals who share our passion for hospitality, thrive in a collaborative environment, and want to make a meaningful impact within a forward-thinking company.
We are now on the lookout for a commercially driven Business Development Manager to lead pre-booked sales at Greenwood - one of Sport London's flagship venues.
Role Overview: The role of a Business Development Manager is all about driving revenue, building long-term client relationships and positioning Greenwood as a go-to destination for corporate events, sporting occasions and premium hospitality experiences. Working closely with Operations, Marketing and venue leadership, you will shape and deliver a high-impact sales strategy that fuels both growth and guest experience.
Measures of Success - EPIC Values
- Excellence: Consistently delivers sales targets and KPIs.
- Passion: Champions the venue and brand at every opportunity.
- Integrity: Builds trusted relationships internally and externally.
- Challenge & Innovate: Drives new ideas that enhance revenue and guest experience.
This is a Hybrid role, with flexibility for evenings/weekends around key events.
Company Benefits:
- 33 days of holidays - one extra day of holiday for each year you work with us up to 5 days (after the 2nd year).
- 50% off of food and drinks across our venues, for up to 5 friends and you.
- Generous employee referral scheme.
- Money off your shopping at many high street stores.
- Cycle to work scheme.
- Access to Wagestream for better money management.
- Access to the award-winning Hospitality Action Charity, offering an Employee Assistance Program.
- Group wide Learning and Development opportunities.
Key Responsibilities:
- Commercial Performance & Sales Growth: Deliver and exceed pre-booked sales and revenue targets. Create and execute a strategic venue sales & events plan. Drive corporate and consumer bookings across events, group dining, celebrations and Christmas. Build a strong forward pipeline around key calendar moments and sporting fixtures. Provide clear forecasting, conversion and performance reporting.
- Business Development & Client Relationships: Act as Greenwood's commercial lead and key contact for event sales. Proactively win new business while growing existing accounts. Network within corporate and sporting communities to build venue profile. Host show rounds, create compelling proposals and negotiate bookings. Deliver showcase events to engage agencies, bookers and corporate clients.
- Event Delivery & Guest Experience: Oversee event planning from enquiry to execution. Produce detailed event briefs and function sheets. Meet and host clients at key events, ensuring seamless delivery. Manage guest feedback and service recovery where required.
- Enquiries, Systems & Process: Lead on large/complex enquiries and drive conversion. Own CRM and reservations systems (Collins & OpenTable). Manage pipeline reporting, invoicing and event administration. Support table planning and yield management to maximise revenue.
- Leadership & Collaboration: Coach and support on-site sales teams where applicable. Work cross-functionally with Marketing and Operations. Share best practice across the wider Sport London & ETM sales teams. Act as a passionate brand ambassador for Greenwood.
Skills & Experience:
- Essential: Proven success in business development or event sales within hospitality or sport. Strong commercial acumen and track record of hitting revenue targets. Passion for sport and knowledge of the sporting events calendar. Confident presenter and relationship builder. Highly organised with strong CRM and reporting capability.
- Desirable: Experience with Collins, OpenTable or similar systems. Established corporate or sporting events network. Experience delivering showcase or networking events.
ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Business Development Manager - London, SW1E 5LB employer: ETM Group
Contact Detail:
ETM Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager - London, SW1E 5LB
✨Tip Number 1
Get networking! Attend industry events, join relevant groups on social media, and connect with people in the hospitality and sports sectors. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with potential employers, let your enthusiasm for hospitality and sports shine through. Share your ideas on how you can contribute to their success at Greenwood.
✨Tip Number 3
Prepare for interviews by researching the company and its venues. Understand their values and how they align with your own. This will help you tailor your responses and demonstrate that you’re a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Business Development Manager - London, SW1E 5LB
Some tips for your application 🫡
Show Your Passion: Make sure to express your love for hospitality and sports in your application. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in our venues.
Tailor Your CV: Don’t just send the same CV everywhere! Tailor it to highlight your experience in business development and event sales, especially in hospitality or sports. We want to see how your skills align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Business Development Manager role. Share specific examples of how you’ve driven revenue and built client relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ETM Group
✨Know Your Venue Inside Out
Before the interview, make sure you research Greenwood and its offerings thoroughly. Understand the key events they host, their target audience, and what makes them stand out in the hospitality scene. This knowledge will help you demonstrate your passion for the venue and show that you're ready to champion it.
✨Showcase Your Sales Success
Prepare specific examples of how you've driven revenue and built client relationships in your previous roles. Use metrics to highlight your achievements, such as exceeding sales targets or successfully managing large events. This will illustrate your commercial acumen and ability to deliver results.
✨Network Like a Pro
Since networking is crucial for this role, think about how you can leverage your existing connections in the corporate and sporting communities. Be ready to discuss how you would use these networks to enhance Greenwood's profile and drive bookings. This shows you're proactive and ready to hit the ground running.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complex enquiries. Think through potential scenarios you might face in the role, such as managing guest feedback or executing a high-profile event. Practising your responses will help you feel more confident during the interview.
