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- Tasks: Create unforgettable experiences for guests while leading a dynamic team.
- Company: Join a bold and beautiful London-based hospitality group.
- Benefits: Flexible hours, generous discounts, and exciting perks like birthday lunches!
- Why this job: Be part of a growing team that values excellence, passion, and integrity.
- Qualifications: 1+ year experience in high-end hospitality and strong communication skills.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Head Waiter Waitress to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Head Waiter Waitress! Join our team and build a career by taking advantage of our learning and development opportunities.
EPIC PERKS:
- Flexible working hours available
- Share of service charge
- 50% discount for you + 5 friends at any of our venues!
- Your birthday lunch is on us
- Generous employee referral scheme - work with your friends!
- Money off your shopping at many high street stores
- Apprenticeship schemes to learn while you work
- Access to Wagestream for better money management
- Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
- Group wide Learning and Development opportunities
WHAT YOU'LL NEED:
- 1 year + experience in a similar high-end site
- Spotless communication skills
- Supervising and team training experience
- Ability to handle complaints, to turn into compliments
- Knowledge of cocktails specs, wine notes, beer options and ability to read through guests' preferences
- Shift and section management
We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We are growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge. ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
If you are interested in being our new Head Waiter Waitress please click apply!
Head Waiter - London, EC2R 8DQ employer: ETM Group
Contact Detail:
ETM Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter - London, EC2R 8DQ
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a coffee or a meal. This way, you can chat with staff and get a feel for the vibe. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 2
Practice your communication skills! As a Head Waiter, you'll need to charm guests and handle complaints like a pro. Role-play with a friend or family member to boost your confidence and polish your approach.
✨Tip Number 3
Show off your knowledge! Brush up on cocktail specs, wine notes, and beer options. When you can impress during the interview with your expertise, it’ll make you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Head Waiter - London, EC2R 8DQ
Some tips for your application 🫡
Show Your Personality: When writing your application, let your charisma shine through! We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter. Remember, we’re looking for someone who loves interacting with guests!
Highlight Relevant Experience: Make sure to showcase your experience in high-end hospitality. We’re keen on seeing how your past roles have prepared you for the Head Waiter position. Mention any supervising or training experience you have, as it’s a big plus for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences, especially those related to communication and complaint handling.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our EPIC values and what it’s like to work with us!
How to prepare for a job interview at ETM Group
✨Know Your Menu Inside Out
Make sure you’re familiar with the menu, including cocktail specs, wine notes, and beer options. This knowledge will not only impress your interviewers but also show that you're passionate about providing great experiences for guests.
✨Show Off Your Communication Skills
Since spotless communication is key for this role, practice articulating your thoughts clearly. You might want to role-play common scenarios, like handling complaints or training a team member, to demonstrate your skills effectively.
✨Emphasise Your Experience
With over a year of experience in high-end venues, be ready to share specific examples of how you've managed shifts, handled difficult situations, or trained staff. This will help the interviewers see how you can contribute to their team.
✨Align with Their EPIC Values
Familiarise yourself with the company’s values: Excellence, Passion, Integrity, and Challenge. Think of examples from your past work that reflect these values, and be prepared to discuss how you embody them in your role as a Head Waiter.
