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- Tasks: Lead the reactive sales strategy and maximise bookings for our vibrant venues.
- Company: Join ETM Group, a dynamic hospitality business in London.
- Benefits: Enjoy 33 days holiday, discounts, and great employee perks.
- Why this job: Make a real impact in a passionate team and thrive in hospitality.
- Qualifications: Proven sales experience and a passion for customer service.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
ETM Group is a dynamic premium hospitality business behind some of London's most exciting restaurant and bar destinations. Our Head Office teams are the engine of our operations - partnering with venues to deliver excellence, champion our people, and support the continued growth of the brand. We're looking for individuals who share our passion for hospitality, thrive in a collaborative environment, and want to make a meaningful impact within a forward-thinking company.
The role of the Head of Sales - Reactive is to deliver the sales strategy within the reactive sales division, by developing a strategic sales action plan to achieve their pre-booked target, which is in line with the total sales and profit targets of the venues and company. The Head of Sales ensures maximum efficiency in both generating and converting enquiries, while cultivating the maximum sales value in every booking, all while providing excellent customer service and after care throughout. You will report to the Sales Director and have all the reactive sales personnel under your review and work with the sales planners that report to the Head of Sales for Proactive.
Company Benefits:
- 33 days of holidays + one extra day of holiday for each year you work with us up to 5 days (after the 2nd year)
- 50% off of food and drinks across our venues, for up to 5 friends
- Generous employee referral scheme
- Money off your shopping at many high street stores
- Cycle to work scheme
- Access to Wagestream for better money management
- Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
- Group wide Learning and Development opportunities
Key Responsibilities:
Sales
Head Of Sales - Reactive - London, EC1N 8HX employer: ETM Group
Contact Detail:
ETM Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Sales - Reactive - London, EC1N 8HX
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or team members, let your passion for hospitality shine through. Share your experiences and how they align with the EPIC values of Excellence, Passion, Integrity, and Challenge. It’s all about making that personal connection!
✨Tip Number 3
Prepare for those interviews! Research the company and its venues thoroughly. Be ready to discuss how you can contribute to their sales strategy and enhance customer service. Tailor your answers to reflect their goals and show them you’re the perfect fit for the Head of Sales role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our dynamic team at ETM Group. Let’s make this happen together!
We think you need these skills to ace Head Of Sales - Reactive - London, EC1N 8HX
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences and enthusiasm align with our EPIC values - Excellence, Passion, Integrity, and Challenge.
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Sales - Reactive role. Highlight relevant experiences that demonstrate your ability to develop strategic sales action plans and achieve targets, as this is key for us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Use bullet points if it helps to break down your experience!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role in a timely manner. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ETM Group
✨Know Your Numbers
As the Head of Sales, you'll need to demonstrate a solid understanding of sales metrics and targets. Brush up on your previous sales achievements and be ready to discuss how you can apply that knowledge to meet the reactive sales division's goals.
✨Show Your Passion for Hospitality
ETM Group values passion in their team. Be prepared to share specific examples of how you've contributed to a positive customer experience in past roles. This will show that you align with their EPIC values and are genuinely excited about the hospitality industry.
✨Prepare Strategic Insights
Think about potential strategies you could implement to enhance sales performance. Bring along ideas for a strategic sales action plan that aligns with the company's objectives. This proactive approach will impress the interviewers and show your commitment to driving results.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the company culture, team dynamics, and future growth plans. This not only shows your interest but also helps you gauge if the company is the right fit for you.
